# Vonage: Video API server issue in US-East region

> Vonage status incident “Video API server issue in US-East region” on 2024-12-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc
Last updated: 2024-12-26T09:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-26 09:50 UTC · Resolved: 2024-12-26 09:50 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/9pm9l1vt2rcc](https://vonageapi.statuspage.io/incidents/9pm9l1vt2rcc)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-12-26 09:50 UTC: At 2024/12/25 10:43 UTC, a server that hosts our Standard Media and Session Connections failed in the US-East region. The impacted instance was removed from rotation immediately. Some customers may have experienced the disconnection of the session if impacted by the very few sessions that were affected. Any customer impact should be fully resolved at 2024/12/25 10:44 UTC. For any additional questions, please contact us at support@api.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-12-26 09:50 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc
- Citation: Vonage, “Video API server issue in US-East region” (2024-12-26 09:50 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc (CC BY 4.0).
- Markdown link: `[Vonage: Video API server issue in US-East region (2024-12-26)](https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc)`


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Canonical: https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc · Markdown: https://rewindex.com/company/vonage/incidents/9pm9l1vt2rcc.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/9pm9l1vt2rcc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:24.478Z