Vonage: Service issue in our Number Insight Platform
Timeline of updates
- resolved
This issue has been resolved. Customers may not have received the Caller Identity information, available only for US numbers, from the Number Insight APIs. The services were impacted from [24-11-2024 00:46] UTC until [26-11-2024 21:30] UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2024-11-25 11:19 UTC, resolved after 46 h, 1 update(s).
- Title
- Service issue in our Number Insight Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/20w31hsr9slj
Vonage profileRecent Vonage incidentsAll outages on November 25, 2024Vonage in November 2024MarkdownJSON