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CompaniesMessageBird (Bird)Monthly reportsNovember 2024

MessageBird (Bird) in November 2024: incidents, uptime and changes

13incidents posted
5labelled major or critical
97.98%free of major/critical
96.87%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 29 min, incident time 22 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4 · Minor 6 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Template Based Messaging is Not FunctioningCritical56 minresolved11-12
Bird CRM: Campaigns targeting Segments are failingMajor1.8 hresolved11-01
Elevated 5xx errors on email engagement tracking serviceMajor7.9 hresolved11-05
Chat widget not fully operationalMajor3.9 hresolved11-08
Campaign Delivery System: Campaign Recipient Limits Not Being HonoredMajor0 minresolved11-22

Other incidents 8

IncidentImpactStartedDurationStatusDay
Degraded performance on FlowsMinor45 minresolved11-02
Users are currently unable to upload images when creating a WhatsApp templateNo impact listed2.3 hresolved11-07
Replying to emails in Inbox AI is temporarily not workingMinor29 minresolved11-07
WhatsApp template with images failing on submissionMinor3.3 hresolved11-08
A portion of emails are currently not appearing on InboxMinor40 minresolved11-08
[Singapore] Delivery failures to M1 (52503)Minor3.3 hresolved11-11
Intermittent issues for Flows steps related to sending Messages to ConversationsNo impact listed19 minresolved11-22
Delays in FlowsMinor1.3 hresolved11-27

Cite this

MessageBird (Bird) posted 13 status incidents in November 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in November 2024
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2024/11

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