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QuickBooks Online: Error making a Full Payment Submission (FPS) in QuickBooks Core Payroll

Impact: majorStatus: resolvedStarted 2024-10-31 10:18 UTCResolved 2024-10-31 10:53 UTC (34 min)3 updatesSource: stspg.io

Summary

Some QuickBooks Core Payroll customers in EMEA, QuickBooks Online - United Kingdom experienced Full Payment Submission (FPS) errors in a major-impact incident starting 2024-10-31 10:18 UTC. It lasted 34 min and was resolved at 2024-10-31 10:53 UTC, restoring FPS submissions; all other Core Payroll functionality remained operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EMEAQuickBooks Online - United Kingdom

Timeline of updates

investigating2024-10-31 10:18 UTC
Some QuickBooks Core Payroll customers are experiencing errors when making a Full Payment Submission (FPS) in product . Payroll engineering team are currently investigating into the root cause of the issue. All other functionality in Core Payroll is working as expected. Please check here or subscribe for further updates
investigating2024-10-31 10:19 UTC
We are continuing to investigate this issue.
resolved2024-10-31 10:53 UTC
This incident has been resolved. QuickBooks Core Payroll customers are now able to make Full Payment Submission (FPS) in product

Rewindex changes for this incident

Major incident: Error making a Full Payment Submission (FPS) in QuickBooks Core Payroll 2024-10-31 10:18 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON