Gusto: Some customers are experiencing slowness and errors in their Gusto dashboard
Gusto reported a major incident causing dashboard slowness and errors for some customers, affecting Gusto.com website, Payroll, Benefits, and HR. It started at 2024-10-31 17:09 UTC and was resolved at 2024-10-31 18:20 UTC, lasting 1 h 10 min; Gusto reported customers should no longer experience symptoms at 17:17 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Gusto.com websitePayroll, Benefits, HR
Timeline of updates
- investigating
We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.
- monitoring
Customers should no longer be experiencing slowness and errors due to this issue.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Some customers are experiencing slowness and errors in their Gusto dashboard 2024-10-31 17:09 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON