Outages by dayOctober 22, 2024

Outages on October 22, 2024

UTC day 2024-10-22 (Oct 22, 2024, 00:00 to Oct 22, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

42incidents started

12labelled major or critical

24vendors with a new incident

17still open from earlier days

By vendor label: Critical 3 · Major 9 · Minor 19 · No impact listed 11 · 45 maintenance

Incidents started this day 42

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	access.redhat.com - Support Cases Outage	Critical	10:29	11:07 (38 min)	resolved
Red Hat (incl. Quay.io)	access.redhat.com - Support Cases Outage	Critical	12:09	13:21 (1.2 h)	resolved
Red Hat (incl. Quay.io)	OpenShift Update Service (OSUS) Outage	Critical	19:21	20:39 (1.3 h)	resolved
RudderStack	Ingestion got affected for customers on pro tier in EU region.	Major	10:46	10:00 (-47 min)	resolved
CircleCI	Jobs not starting	Major	15:02	15:52 (50 min)	resolved
CircleCI	Jobs failing to start.	Major	18:00	18:22 (22 min)	resolved
Aptible	Long load balancer registration times	Major	18:27	18:51 (25 min)	resolved
Anthropic	Delayed billing events for API and Console requests	Major	18:44	22:59 (4.3 h)	resolved
Claude	Delayed billing events for API and Console requests	Major	18:44	22:59 (4.3 h)	resolved
Bunny.net	502 errors being returned globally	Major	19:33	19:48 (15 min)	resolved
Anthropic	Elevated errors for requests to the Anthropic API	Major	20:55	21:56 (1.0 h)	resolved
Claude	Elevated errors for requests to the Anthropic API	Major	20:55	21:56 (1.0 h)	resolved
Twilio	SMS Delivery Receipt Delays to the Beeline Network in Russia	Minor	00:32	07:10 (6.6 h)	resolved
Coralogix	[EU2] - Delay in archive data ingestion	Minor	07:30	08:15 (45 min)	resolved
Twilio	Inbound Call Failure To a Subset of Thailand Phone Numbers	Minor	08:21	10:40 (2.3 h)	resolved
MongoDB Atlas	Atlas App Services and Device Sync Degraded Performance	Minor	10:07	12:30 (2.4 h)	resolved
Mixpanel	Degraded Query API Performance Impacting All Reports	Minor	10:43	19:59 (9.3 h)	resolved
Sinch	Delivery Issue New Zealand - Vodafone	Minor	11:03	12:58 (1.9 h)	resolved
Vonage	New Zealand SMS - Delivery degradation towards Vodafone	Minor	11:15	13:20 (2.1 h)	resolved
Bandwidth	10DLC Campaign Provisioning Incident	Minor	13:13	Oct 30, 2024, 20:45 (8 d)	resolved
Twilio	SMS Delivery Delays to MTN in South Africa via Domestic Pre-Registered Sender ID	Minor	15:08	20:15 (5.1 h)	resolved
Twilio	SMS Delivery Delays to Telecall Network in Brazil	Minor	17:01	Oct 23, 2024, 02:03 (9.0 h)	resolved
MongoDB Atlas	Elevated errors from LetsEncrypt certificate authority	Minor	18:10	19:47 (1.6 h)	resolved
Daily	Delayed API calls	Minor	18:46	22:02 (3.3 h)	postmortem
Twilio	SMS Delivery Failures to AT&T Network in the US from a Subset of Longcodes	Minor	19:27	Oct 23, 2024, 00:57 (5.5 h)	resolved
MongoDB Atlas	Datadog Integration Degraded Experience	Minor	20:41	21:04 (23 min)	resolved
Sinch	Delivery Issues - AT&T Mobility - US	Minor	21:22	23:26 (2.1 h)	resolved
Twilio	SMS Delivery Delays to DigiMobil (Movistar) in Spain	Minor	21:41	Oct 23, 2024, 00:44 (3.0 h)	resolved
Vonage	USA SMS - Degradation affecting 10DLC numbers towards AT&T network	Minor	21:41	Oct 23, 2024, 00:21 (2.7 h)	resolved
Plivo	Delivery delay on Outbound SMS towards AT&T Network phone numbers	Minor	21:57	22:40 (43 min)	resolved
Sinch	Delivery Issues - DigiMobil - ES	Minor	22:06	Oct 23, 2024, 00:10 (2.1 h)	resolved
DigitalOcean	NYC1 Snapshot Transfers	No impact listed	01:01	01:01 (0 min)	resolved
Jira	Some customers can't view boards with multiple projects	No impact listed	03:39	05:07 (1.5 h)	resolved
Vonage	Video SIP connections dropped in US-West region	No impact listed	12:10	12:10 (0 min)	resolved
Jira	Intermittent 'Too many requests or error' for some Jira customers	No impact listed	12:58	15:04 (2.1 h)	resolved
Iterable	Embedded Messaging API down	No impact listed	17:33	Oct 23, 2024, 13:18 (20 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Log ingest service degradation	No impact listed	17:47	18:14 (27 min)	resolved
Xero	Global: Xero Files - Customers were unable to access Xero Files	No impact listed	18:21	18:21 (0 min)	resolved
Twilio	Concatenated SMS Traffic Towards US Cellular for a Subset of Short Codes was Garbled	No impact listed	20:50	20:50 (0 min)	resolved
Optimizely	Issue accessing world.optimizely.com	No impact listed	22:33	23:27 (54 min)	resolved
Hootsuite	Amplify Welcome Email Delivery issues	No impact listed	23:00	23:00 (0 min)	resolved
Linode (Akamai)	Service Issue - Object Storage JP-OSA (Osaka)	No impact listed	23:48	23:48 (0 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Make	Issues with webhooks processing and scenario executions on EU1-enterprise zone	Critical	Oct 21, 2024, 23:09	00:01 (52 min)	resolved
SingleStore	Capacity issues in Azure Southcentral	Major	Oct 17, 2024, 11:41	Dec 19, 2024, 05:34 (63 d)	resolved
Vanta	Issues getting computers from Rippling MDM	Major	Oct 21, 2024, 18:28	Oct 28, 2024, 22:46 (7 d)	resolved
Gorgias	Discrepancies in automation rate and Automate analytics	Minor	Oct 16, 2024, 17:03	Nov 5, 2024, 17:05 (20 d)	resolved
Twilio	SMS Delivery Delays and Failures to Yemen Mobile Network in Yemen	Minor	Oct 16, 2024, 19:35	Oct 23, 2024, 07:32 (6 d)	resolved
Vonage	China SMS - Partial degradation of Pre-Registered brands	Minor	Oct 18, 2024, 12:26	Dec 23, 2024, 03:25 (66 d)	resolved
Akamai	Edge Delivery issues in Europe and the USA	Minor	Oct 21, 2024, 12:09	Dec 17, 2024, 15:32 (57 d)	resolved
Twilio	Inbound SMS Failures to a Subset of Twilio Sweden Phone Numbers	Minor	Oct 21, 2024, 12:46	10:32 (22 h)	resolved
Sinch	Delivery Issue Brazil - SurfTelecom	Minor	Oct 21, 2024, 19:20	00:50 (5.5 h)	resolved
Twilio	SMS Delivery Delays to Surf Telecom Network in Brazil	Minor	Oct 21, 2024, 19:41	00:29 (4.8 h)	resolved
Twilio	SMS Delivery Failures to AT&T Network in the US from a Subset of Longcodes	Minor	Oct 21, 2024, 21:17	14:24 (17 h)	resolved
Twilio	SMS Delivery Failure to Multiple Networks in Bahrain	Minor	Oct 21, 2024, 23:48	10:05 (10 h)	resolved
Twilio	MMS Delivery Failures to Multiple Networks in Australia over a Subset of Longcodes	Minor	Oct 21, 2024, 23:55	Oct 23, 2024, 20:50 (45 h)	resolved
Linode (Akamai)	Scheduled Network Maintenance - EU-Central (Frankfurt)	No impact listed	Oct 16, 2024, 15:28	Oct 30, 2024, 13:07 (14 d)	resolved
Daily	Missing meeting webhook deliveries	No impact listed	Oct 21, 2024, 17:50	02:38 (8.8 h)	resolved
QuickBooks Online	Some customers are not able to access Payroll within Australian QuickBooks Online	No impact listed	Oct 21, 2024, 23:25	01:29 (2.1 h)	resolved
Coralogix	Data usage page does not load	No impact listed	Oct 21, 2024, 23:44	13:02 (13 h)	resolved

Maintenance 45

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] WAN Network Maintenance	Maintenance	00:00	04:00 (4.0 h)	resolved
Twilio	[Scheduled] Spain SMS Carrier Maintenance - Yoigo	Maintenance	00:01	05:00 (5.0 h)	resolved
Vonage	[Scheduled] Spain SMS - Planned maintenance affecting Yoigo (Xfera)	Maintenance	00:01	05:01 (5.0 h)	resolved
Sinch	[Scheduled] External Emergency ISP Maintenance - EU	Maintenance	01:00	03:00 (2.0 h)	resolved
Vonage	[Scheduled] Video and Voice Inspector Tools Planned Maintenance	Maintenance	02:00	06:02 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	02:00	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS/SMS	Maintenance	03:00	10:01 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS, 10DLC & MMS - Planned Maintenance affecting AT&T USA	Maintenance	03:00	09:03 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T United States	Maintenance	03:01	09:01 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11421	Maintenance	03:41	not resolved	unknown
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS and SMS towards US phone numbers	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	04:00	13:00 (9.0 h)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Partner Maintenance	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	04:01	08:02 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11412	Maintenance	05:00	10:01 (5.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned maintenance affecting T-Mobile network	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	05:01	11:02 (6.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	05:02	10:00 (5.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Planned Maintenance affecting subset of Long Virtual Numbers	Maintenance	05:02	10:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - US Cellular Corp.	Maintenance	05:30	08:30 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11267	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	08:01 (2.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the US Voice Servers	Maintenance	06:00	09:00 (3.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:01	08:00 (2.0 h)	resolved
Vonage	[Scheduled] Customer Dashboard Planned Maintenance	Maintenance	06:03	09:01 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US.	Maintenance	09:00	11:01 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US SMSCs	Maintenance	09:00	11:00 (2.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - AT&T	Maintenance	09:00	11:00 (2.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	09:01	11:01 (2.0 h)	resolved
Vonage	[Scheduled] New Zealand Voice - Maintenance affecting calls between Spark network and Long Virtual Numbers	Maintenance	09:01	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS, 10DLC & MMS - Planned Maintenance affecting AT&T USA	Maintenance	09:02	11:01 (2.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - Verification Flashcall	Maintenance	10:00	12:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - user defined ports and SRV	Maintenance	13:00	14:00 (1.0 h)	resolved
Wasabi	[Scheduled] Scheduled Maintenance	Maintenance	14:00	16:00 (2.0 h)	resolved
Vonage	[Scheduled] Vietnam SMS - Planned maintenance affecting Gtel network	Maintenance	14:00	17:00 (3.0 h)	resolved
Sinch	[Scheduled] api.mblox.com SSL Certificate Update	Maintenance	14:30	15:30 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Synthetic Monitoring: Singapore probe migration to AWS	Maintenance	14:30	15:30 (1.0 h)	resolved
Braze	[Scheduled] Continued Migration to Cloudflare CDN - US-03 Cluster	Maintenance	16:00	22:00 (6.0 h)	resolved
SparkPost	[Scheduled] Email Platform - Engagement Tracking Service Maintenance - US Region	Maintenance	17:00	Oct 25, 2024, 17:00 (3 d)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Oct 23, 2024, 00:00 (3.0 h)	resolved
Vonage	Spain SMS - Delivery degradation towards DIGI mobil Network	Maintenance	21:20	Oct 23, 2024, 01:10 (3.8 h)	resolved
Twilio	[Scheduled] Belarus SMS Carrier Maintenance - Life	Maintenance	22:00	Oct 23, 2024, 03:00 (5.0 h)	resolved
Vonage	[Scheduled] Belarus SMS - Planned Maintenance affecting Life	Maintenance	22:00	Oct 23, 2024, 03:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), RudderStack, CircleCI, Aptible, Anthropic, Claude, Bunny.net, Twilio, Coralogix, MongoDB Atlas, Mixpanel, Sinch.

Cite this

42 vendor-reported incidents started on 2024-10-22 (UTC) across 24 vendors, 12 labelled major or critical by the vendor.

Title: Outages on October 22, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-10-22 00:00 UTC
URL: https://rewindex.com/outages/2024-10-22

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