Xero: Global: Xero Files - Customers were unable to access Xero Files
Timeline of updates
- resolved
We are aware that customers could not access Xero Files between 5.55pm - 6.15pm UTC. Our team has resolved the issue impacting and customers should now be able to access Xero Files across Xero. This issue related to network connectivity issue which caused a brief impact on our systems. We apologise for any inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2024-10-22 18:21 UTC, resolved after 0 min, 1 update(s).
- Title
- Global: Xero Files - Customers were unable to access Xero Files
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/2mt9nhgpnrd6
Xero profileRecent Xero incidentsAll outages on October 22, 2024Xero in October 2024MarkdownJSON