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Aptible: Long load balancer registration times

MajorStatus: resolvedStarted Resolved (25 min)2 updatesstspg.io (opens in new tab)

Affected components: api.aptible.com

Timeline of updates

  1. identified

    We are experiencing longer than usual Route53 change times, and some operations are unable to Rollback gracefully. In order to prevent resources from reaching a failed state where the DNS is not properly configured, we are blocking creation of new operations on the platform. We will update soon with additional information.

  2. resolved

    AWS has indicated that the underlying issue has been resolved, and our monitoring indicates it is safe to run operations again. All inconsistencies impacting customer apps or databases (there were only 4 impacted resources) have been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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