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Vonage: Video SIP connections dropped in US-West region

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    On 2024/10/21 at 20h52 UTC, a minor server issue in our US-WEST region may have affected some ongoing SIP calls. Issue resolved immediately. For any additional questions, please contact support at support@api.vonage.com

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-10-22 12:10 UTC, resolved after 0 min, 1 update(s).

Title
Video SIP connections dropped in US-West region
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/8f821kfdvrs6

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