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QuickBooks Online: Some customers are not able to access Payroll within Australian QuickBooks Online

Affected components: APACQuickBooks Online - Australia

Timeline of updates

1. investigating2024-10-21 23:25 UTC

   We are aware that some customers are not able to access Payroll within Australian QuickBooks Online, and are working with engineering team with high urgency to restore payroll function as quickly as possible. We apologise for any inconvenience that this is causing.

2. investigating2024-10-21 23:40 UTC

   We are continuing to investigate this issue.

3. resolved2024-10-22 01:29 UTC

   We are pleased to share that a fix has been deployed and you should now be able to access Payroll. Thank you for your patience as we worked to address this.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON