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Iterable: Embedded Messaging API down

Impact: noneStatus: resolvedStarted Resolved (20 h)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. investigating

    Errors with our Embedded Messaging API are not occurring any more. The engineering team remediated the issue by clearing the offending database requests that were queued up. This is a temporary fix. A permanent remediation with code fix is still in progress.

  2. monitoring

    Errors with our Embedded Messaging API are not occurring any more. A code fix has been deployed.

  3. resolved

    This issue has been fully resolved as of October 22nd at 5pm PST.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON