# Iterable: Embedded Messaging API down

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-10-22 17:33 UTC · Resolved: 2024-10-23 13:18 UTC · Duration: 20 h
- Updates: 3
- [Vendor status page: https://stspg.io/yf7txpnwjjqv](https://stspg.io/yf7txpnwjjqv)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **investigating** 2024-10-22 17:33 UTC: Errors with our Embedded Messaging API  are not occurring any more. The engineering team remediated the issue by clearing the offending database requests that were queued up. This is a temporary fix. A permanent remediation with code fix is still in progress.
- **monitoring** 2024-10-23 00:01 UTC: Errors with our Embedded Messaging API  are not occurring any more. A code fix has been deployed.
- **resolved** 2024-10-23 13:18 UTC: This issue has been fully resolved as of October 22nd at 5pm PST.


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Canonical: https://rewindex.com/company/iterable/incidents/by1t7pc71z4x · Markdown: https://rewindex.com/company/iterable/incidents/by1t7pc71z4x.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/by1t7pc71z4x · Generated 2026-10-18T09:36:22.806Z