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Iterable: Delays in processing System Webhooks

Affected components: Global System Webhooks

Timeline of updates

1. identified2024-10-25 21:00 UTC

   The code fix for the slowness of System webhooks is deployed. Currently the queue is depleting. This could take several hours to deplete the backlog completely. During this time the performance will be degraded. Next update at 6pm PST.

2. monitoring2024-10-26 19:30 UTC

   System webhook backlog is depleted and the incident is resolved.

3. resolved2024-10-26 19:35 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON