# Iterable: Delays in processing System Webhooks

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-25 21:00 UTC · Resolved: 2024-10-26 19:35 UTC · Duration: 23 h
- Updates: 3 · Affected components: Global System Webhooks
- [Vendor status page: https://stspg.io/3rz2dr98gnt1](https://stspg.io/3rz2dr98gnt1)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **identified** 2024-10-25 21:00 UTC: The code fix for the slowness of System webhooks is deployed.  Currently the queue is depleting.  This could take several hours to deplete the backlog completely.  During this time the performance will be degraded. Next update at 6pm PST.
- **monitoring** 2024-10-26 19:30 UTC: System webhook backlog is depleted and the incident is resolved.
- **resolved** 2024-10-26 19:35 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/1x2c40j3qpw2 · Markdown: https://rewindex.com/company/iterable/incidents/1x2c40j3qpw2.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/1x2c40j3qpw2 · Generated 2026-10-18T11:30:27.492Z