Companies/Contentstack/Incidents

Contentstack: Contentstack - AWS NA and AWS EU - Unable to access stack via SSO

Affected components: Amazon Web Services EU Region - Content Management APIContent Management APIAmazon Web Services EU Region - Web ApplicationWeb ApplicationAmazon Web Services US Region - Content Management APIContent Management APIAmazon Web Services US Region - Web ApplicationWeb Application

Timeline of updates

1. investigating2024-10-25 08:49 UTC

   Some customers may experience difficulties accessing their stack after logging in via SSO. Our team is actively working to resolve the issue, and we will keep you updated with further developments. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

2. monitoring2024-10-25 09:25 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2024-10-25 09:39 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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