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Sigma Computing: Users unable to enter edits to Workbooks

Impact: majorStatus: postmortemStarted Resolved (-83428 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Sigma Computing reported a major incident in which users who had recently edited a Workbook received errors when making further edits. The recorded start is 2023-10-06 20:27 UTC, but resolution is listed earlier, at 2023-08-09 22:00 UTC; duration is unknown. Engineering completed a postmortem and linked an RCA on Sigma Community.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. resolved

    Users who had recently made edits to a workbook received an error while attempting to make further edits to that Workbook.

  2. postmortem

    Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for Aug 9th, 2023: Users unable to enter edits to workbooks](https://community.sigmacomputing.com/t/postmortem-for-aug-9th-2023-users-unable-to-enter-edits-to-workbooks/2617)

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sigma Computing profile · Recent Sigma Computing incidents · Markdown · JSON