Changes / Sigma Computing / Users unable to enter edits to Workbooks
Sigma Computing: Major incident: Users unable to enter edits to Workbooks
Summary
Sigma Computing reported a major incident in which users who had recently edited a Workbook received errors when making further edits. The recorded start is 2023-10-06 20:27 UTC, but resolution is listed earlier, at 2023-08-09 22:00 UTC; duration is unknown. Engineering completed a postmortem and linked an RCA on Sigma Community.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users unable to enter edits to Workbooks
Before: not present
After: major
Before: not present
After: postmortem
Before: not present
After: 2023-10-06 20:27 UTC
Before: not present
After: 2023-08-09 22:00 UTC
Before: not present
After: Users who had recently made edits to a workbook received an error while attempting to make further edits to that Workbook.
Before: not present
After: Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for Aug 9th, 2023: Users unable to enter edits to workbooks](https://community.sigmacomputing.com/t/postmortem-for-aug-9th-2023-users-unable-to-enter-edits-to-workbooks/2617)
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Users unable to enter edits to Workbooks (this change) Sigma Computing reported a major incident in which users who had recently edited a Workbook received errors when making further edits. The recorded start is 2023-10-06 20:27 UTC, but resolution is listed earlier, at 2023-08-09 22:00 UTC; duration is unknown. Engineering completed a postmortem and linked an RCA on Sigma Community. | Major incident |
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