Search

Companies / Sigma Computing / incidents

Sigma Computing: Outage affecting Sigma organizations hosted on GCP

Impact: criticalStatus: resolvedStarted Resolved (52 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Sigma reported a critical outage affecting organizations hosted on GCP (US), preventing login and use of Sigma services. The incident record spans 2024-02-22 19:30 UTC to 2024-02-22 20:22 UTC (52 min), while updates report an approximately 18:00 UTC start and 18:35 UTC resolution. Sigma confirmed its mitigation measures were effective.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GCP - Sigma - GCP (US)Sigma - GCP (US)

Timeline of updates

  1. monitoring

    We have received reports of errors causing users to be unable to utilize all portions of the Sigma application. The issue has been mitigated and we are currently monitoring the issue. Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Mitigation Time: 18:35 UTC We will provide updates on this page when we have pertinent status updates

  2. resolved

    The mitigation measures have proven effective, and the issue is resolved. Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Resolution Time: 18:35 UTC

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sigma Computing profile · Recent Sigma Computing incidents · Markdown · JSON