Changes / Sigma Computing / Outage affecting Sigma organizations hosted on GCP
Sigma Computing: Critical incident: Outage affecting Sigma organizations hosted on GCP
Summary
Sigma reported a critical outage affecting organizations hosted on GCP (US), preventing login and use of Sigma services. The incident record spans 2024-02-22 19:30 UTC to 2024-02-22 20:22 UTC (52 min), while updates report an approximately 18:00 UTC start and 18:35 UTC resolution. Sigma confirmed its mitigation measures were effective.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Outage affecting Sigma organizations hosted on GCP
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-02-22 19:30 UTC
Before: not present
After: 2024-02-22 20:22 UTC
Before: not present
After: GCP - Sigma - GCP (US), Sigma - GCP (US)
Before: not present
After: We have received reports of errors causing users to be unable to utilize all portions of the Sigma application. The issue has been mitigated and we are currently monitoring the issue.
Our preliminary investigations indicate the following:
Impacted Cloud Regions & Services: Organizations hosted on GCP
User Experience: Unable to log in or use Sigma services
Incident Start Time: Approximately 18:00 UTC
Incident Mitigation Time: 18:35 UTC
We will provide updates on this page when we have pertinent status updates
Before: not present
After: The mitigation measures have proven effective, and the issue is resolved.
Impacted Cloud Regions & Services: Organizations hosted on GCP
User Experience: Unable to log in or use Sigma services
Incident Start Time: Approximately 18:00 UTC
Incident Resolution Time: 18:35 UTC
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Outage affecting Sigma organizations hosted on GCP (this change) Sigma reported a critical outage affecting organizations hosted on GCP (US), preventing login and use of Sigma services. The incident record spans 2024-02-22 19:30 UTC to 2024-02-22 20:22 UTC (52 min), while updates report an approximately 18:00 UTC start and 18:35 UTC resolution. Sigma confirmed its mitigation measures were effective. | Major incident |
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