# Sigma Computing: Critical incident: Outage affecting Sigma organizations hosted on GCP

**Summary:** Sigma reported a critical outage affecting organizations hosted on GCP (US), preventing login and use of Sigma services. The incident record spans 2024-02-22 19:30 UTC to 2024-02-22 20:22 UTC (52 min), while updates report an approximately 18:00 UTC start and 18:35 UTC resolution. Sigma confirmed its mitigation measures were effective. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-02-22 19:30 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/cx2bp9lvdbd2](https://stspg.io/cx2bp9lvdbd2)
- [Company: Sigma Computing](https://rewindex.com/company/sigma-computing.md)
- Versions: before (none: first archived) → after incident\_version:77/b1w106mrm5yw@493af89742dd
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Outage affecting Sigma organizations hosted on GCP
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-02-22 19:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-02-22 20:22 UTC
```

**6. Added: Affected components**

```diff
+ GCP - Sigma - GCP (US), Sigma - GCP (US)
```

**7. Added: Update** (monitoring) · 2024-02-22 19:30 UTC

```diff
+ We have received reports of errors causing users to be unable to utilize all portions of the Sigma application. The issue has been mitigated and we are currently monitoring the issue. Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Mitigation Time: 18:35 UTC We will provide updates on this page when we have pertinent status updates
```

**8. Added: Update** (resolved) · 2024-02-22 20:22 UTC

```diff
+ The mitigation measures have proven effective, and the issue is resolved. Impacted Cloud Regions & Services: Organizations hosted on GCP User Experience: Unable to log in or use Sigma services Incident Start Time: Approximately 18:00 UTC Incident Resolution Time: 18:35 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-02-22 19:30 UTC | Critical incident: Outage affecting Sigma organizations hosted on GCP (this change) | outage |

All Sigma Computing changes: [timeline](https://rewindex.com/company/sigma-computing/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i746e92dee6c78c · Markdown: https://rewindex.com/change/i746e92dee6c78c.md · JSON: https://rewindex.com/api/v1/changes/i746e92dee6c78c · Generated 2026-10-18T03:33:47.899Z