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Sigma Computing: Exports with Color Conditional Formatting of "None" Failing
Sigma Computing reported a major (Severity 0) incident affecting Excel and CSV exports from some workbooks with Color Conditional Formatting of "None". It started at 2023-08-14 14:52 UTC and was marked resolved at 2023-08-14 17:07 UTC, lasting 2 h 15 min. Sigma later published a postmortem link; no cause or fix is detailed in the evidence.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: AWS - Sigma - AWS (US)Sigma - AWS (US)GCP - Sigma - GCP (US)Sigma - GCP (US)AWS - Sigma - AWS (Europe)Sigma - AWS (Europe)AWS - Sigma - AWS (Canada)Sigma - AWS (Canada)
Timeline of updates
- investigating
Sigma Computing is currently addressing a Severity 0 incident with some exports to Excel, CSV consistently failing.
- resolved
This incident regarding exports to Excel and CSV failing on some workbooks has been resolved. Incident End Time: Approximately 16:34 UTC August 14, 2023 We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days. You will receive a notification when that occurs.
- postmortem
Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis \(RCA\) is available on the Sigma Community site: [Postmortem for Aug 14th: Exports with Color Conditional Formatting of None](https://community.sigmacomputing.com/t/postmortem-for-aug-14th-exports-with-color-conditional-formatting-of-none/2619)
Rewindex changes for this incident
- Major incident: Exports with Color Conditional Formatting of "None" Failing 2023-08-14 14:52 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sigma Computing profile · Recent Sigma Computing incidents · Markdown · JSON