rewindex

Outages by daySeptember 4, 2023

Outages on September 4, 2023

UTC day 2023-09-04 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
4labelled major or critical
12vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 11 · No impact listed 4 · 8 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
SnykDegradation to Container and Open Source in Tests for app.snyk.io usersCritical (1.1 h)resolved
XeroGlobal: Xero - newly signed up users unable to loginMajor (1.1 h)resolved
GorgiasIssues creating Phone tickets for Oubound callsMajor (1.1 h)resolved
RetoolSingle managed_db instance shard unavailableMajor (3 d)resolved
XeroGlobal: Xero - emails sent from Xero may be delayedMinor (53 min)resolved
Scaleway[Observability] - Cockpit Ingestion StoppedMinor (3.0 h)resolved
GorgiasThe Support Performance Overview and Agents are missing data since 2023-08-31 19:52:15Minor (1.1 h)resolved
GitHub CopilotIncident with ActionsMinor (27 min)resolved
GitHubIncident with ActionsMinor (27 min)resolved
SinchDelivery Issue Brazil - ClaroMinor (13 h)resolved
TwilioSMS Delivery Delays to Claro Network in BrazilMinor (4.7 h)resolved
VonageBrazil SMS - Latency affecting Claro Brazil delivery receiptsMinor (11 h)resolved
GitHub CopilotIncident with ActionsMinor (28 min)resolved
GitHubIncident with ActionsMinor (28 min)resolved
XeroGlobal: Products and Services - Unable to create new itemMinor (1.0 h)resolved
FigmaIssue loading file thumbnailsNo impact listed (0 min)resolved
BigCommerceData consistency issue on a subset of storesNo impact listed (5.0 h)resolved
VonageService Issue in SMS PlatformNo impact listed (25 min)resolved
TwilioAlerted Banner: Minimal Customer ImpactNo impact listed (59 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
BandwidthIntermittent UK Calling IncidentMajor (12 d)resolved
CanvaSome iOS users may experience slow loading in Canva pages and designsMinor (6 d)resolved
JFrogAzure Services - Australia East - Customer on this region might experience intermittent service degradations due to cooling issue in a section of a data centrerMinor (5 d)resolved
DigitalOceanSubsea Fiber FaultsMinor (13 d)resolved
TwilioSMS Delivery Delays and Failures to Movicel Network in AngolaMinor (4 d)resolved
Scaleway[Live Chat]- live chat unavailabilityMinor (3 d)resolved
Scaleway[Support]-Support unavailableMinor (12 h)resolved
JiraMentions on Jira cards are not sending notificationsNo impact listed (23 d)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] France Messaging Carrier Maintenance - Bouygues TelecomMaintenance (2.0 h)resolved
Vonage[Scheduled] France SMS - Planned maintenance affecting Bouygues TelecomMaintenance (2.0 h)resolved
Twilio[Scheduled] Japan Voice Carrier Partner MaintenanceMaintenance (15 d)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2Maintenance (23 d)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon and YotaMaintenance (3.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting Tele2Maintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MegafonMaintenance (3.0 h)resolved
Twilio[Scheduled] Cote D’lvoire SMS Carrier Maintenance - MTNMaintenance (3.1 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snyk, Xero, Gorgias, Retool, Scaleway, GitHub Copilot, GitHub, Sinch, Twilio, Vonage, Figma, BigCommerce.

Cite this

19 vendor-reported incidents started on 2023-09-04 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.

Title
Outages on September 4, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-09-04

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