Jira: Mentions on Jira cards are not sending notifications
Timeline of updates
- resolved
Between 26 August 2023 15:30 UTC and Thursday 14 September 00:44 UTC, some @-mention emails for some customers were not being sent for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2023-08-28 07:29 UTC, resolved after 23 d, 1 update(s).
- Title
- Mentions on Jira cards are not sending notifications
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/5vfpcwtjwvsc
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