CompaniesJiraMonthly reportsAugust 2023
Jira in August 2023: incidents, uptime and changes
15incidents posted
4labelled major or critical
89.71%free of major/critical
81.51%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3.2 days, incident time 5.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 3 · No impact listed 8
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Media outage affecting multiple Atlassian services | Critical | 28 min | resolved | 08-24 | |
| Reports of Lost Permissions for Google-Synced Groups | Major | 6.8 h | resolved | 08-10 | |
| Google Workspace integration causing group deletion from Atlassian | Major | 2 d | resolved | 08-15 | |
| Small cohort of customers are unable to access JSW/JWM/JSM/JPD | Major | 11 h | resolved | 08-22 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Sign-ups, Product Activation, and Billing not working | No impact listed | 2.3 h | resolved | 08-02 | |
| Billing preview in admin hub not showing all products for some customers | No impact listed | 3.7 h | resolved | 08-07 | |
| Automation rule outage | No impact listed | 0 min | resolved | 08-08 | |
| Intermittent reports of no available options for single select drop down custom fields, i.e. Select List (single choice) | Minor | 23 h | resolved | 08-08 | |
| Slowness and intermittent failure while creating new Cloud instances | No impact listed | 40 min | resolved | 08-15 | |
| Some customers may experience outdated DevOps data | Minor | 30 h | resolved | 08-18 | |
| Atlassian services unable to scale | No impact listed | 0 min | resolved | 08-22 | |
| Bulksendmail functionality is impacted for Jira products | No impact listed | 45 h | resolved | 08-26 | |
| Mentions on Jira cards are not sending notifications | No impact listed | 23 d | resolved | 08-28 | |
| Multiple product logins | No impact listed | 58 min | resolved | 08-30 | |
| Delayed execution of Automation Rules | Minor | 16 h | resolved | 08-31 |
Cite this
Jira posted 15 status incidents in August 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Jira in August 2023
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/2023/08