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Jira: Intermittent reports of no available options for single select drop down custom fields, i.e. Select List (single choice)

MinorStatus: resolvedStarted Resolved (23 h)1 updatejira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    The hot-fix has been rolled out across all customer sites. We have found & addressed the root cause, however there is a small chance that the incorrect behavior may still be cached. If you continue to experience missing options in the Select Field drop down in the issue view, please refresh the page in your browser to enable the fix

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-08-08 23:41 UTC, resolved after 23 h, 1 update(s).

Title
Intermittent reports of no available options for single select drop down custom fields, i.e. Select List (single choice)
Vendor
Jira
Date
URL
https://rewindex.com/company/jira/incidents/klfdlzhgjj7r

Jira profileRecent Jira incidentsAll outages on August 8, 2023Jira in August 2023MarkdownJSON