# Jira in August 2023: incidents, uptime and changes

> Jira in August 2023: 15 incidents on its status page (4 major or critical), 89.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2023/08
Last updated: 2023-09-04T07:29:00Z

- Incidents posted: 15 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 3, none 8
- Uptime (vendor-reported): 89.71% free of major/critical incidents, 81.51% free of any incident; outage time 3.2 days, incident time 5.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/jira/2023/07.md) · Next: [September 2023](https://rewindex.com/company/jira/2023/09.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Media outage affecting multiple Atlassian services](https://rewindex.com/company/jira/incidents/b2mvc4m0cbp4.md) | critical | 2023-08-24 07:10 UTC | 2023-08-24 07:38 UTC | 28 min | resolved |
| [Reports of Lost Permissions for Google-Synced Groups](https://rewindex.com/company/jira/incidents/324jpl49wvqt.md) | major | 2023-08-10 15:15 UTC | 2023-08-10 22:00 UTC | 6.8 h | resolved |
| [Google Workspace integration causing group deletion from Atlassian](https://rewindex.com/company/jira/incidents/gt1rv2vs56yx.md) | major | 2023-08-15 10:46 UTC | 2023-08-17 21:15 UTC | 2 d | resolved |
| [Small cohort of customers are unable to access JSW/JWM/JSM/JPD](https://rewindex.com/company/jira/incidents/q0qf58v56hgg.md) | major | 2023-08-22 05:39 UTC | 2023-08-22 16:26 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sign-ups, Product Activation, and Billing not working](https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5.md) | none | 2023-08-02 13:41 UTC | 2023-08-02 15:59 UTC | 2.3 h | resolved |
| [Billing preview in admin hub not showing all products for some customers](https://rewindex.com/company/jira/incidents/g0x88t9kbhr7.md) | none | 2023-08-07 06:14 UTC | 2023-08-07 09:54 UTC | 3.7 h | resolved |
| [Automation rule outage](https://rewindex.com/company/jira/incidents/brrmdlm68n18.md) | none | 2023-08-08 18:40 UTC | 2023-08-08 18:40 UTC | 0 min | resolved |
| [Intermittent reports of no available options for single select drop down custom fields, i.e. Select List (single choice)](https://rewindex.com/company/jira/incidents/klfdlzhgjj7r.md) | minor | 2023-08-08 23:41 UTC | 2023-08-09 23:08 UTC | 23 h | resolved |
| [Reports of Lost Permissions for Google-Synced Groups](https://rewindex.com/company/jira/incidents/324jpl49wvqt.md) | major | 2023-08-10 15:15 UTC | 2023-08-10 22:00 UTC | 6.8 h | resolved |
| [Google Workspace integration causing group deletion from Atlassian](https://rewindex.com/company/jira/incidents/gt1rv2vs56yx.md) | major | 2023-08-15 10:46 UTC | 2023-08-17 21:15 UTC | 2 d | resolved |
| [Slowness and intermittent failure while creating new Cloud instances](https://rewindex.com/company/jira/incidents/39dpwmn1vv5p.md) | none | 2023-08-15 17:33 UTC | 2023-08-15 18:13 UTC | 40 min | resolved |
| [Some customers may experience outdated DevOps data](https://rewindex.com/company/jira/incidents/h531v0f088sz.md) | minor | 2023-08-18 01:19 UTC | 2023-08-19 07:04 UTC | 30 h | resolved |
| [Atlassian services unable to scale](https://rewindex.com/company/jira/incidents/sbs4k02vhwhy.md) | none | 2023-08-22 01:08 UTC | 2023-08-22 01:08 UTC | 0 min | resolved |
| [Small cohort of customers are unable to access JSW/JWM/JSM/JPD](https://rewindex.com/company/jira/incidents/q0qf58v56hgg.md) | major | 2023-08-22 05:39 UTC | 2023-08-22 16:26 UTC | 11 h | resolved |
| [Media outage affecting multiple Atlassian services](https://rewindex.com/company/jira/incidents/b2mvc4m0cbp4.md) | critical | 2023-08-24 07:10 UTC | 2023-08-24 07:38 UTC | 28 min | resolved |
| [Bulksendmail functionality is impacted for Jira products](https://rewindex.com/company/jira/incidents/lq646y6nr6kx.md) | none | 2023-08-26 10:36 UTC | 2023-08-28 07:26 UTC | 45 h | resolved |
| [Mentions on Jira cards are not sending notifications](https://rewindex.com/company/jira/incidents/5vfpcwtjwvsc.md) | none | 2023-08-28 07:29 UTC | 2023-09-20 00:50 UTC | 23 d | resolved |
| [Multiple product logins](https://rewindex.com/company/jira/incidents/rzw1xlhd0b7h.md) | none | 2023-08-30 05:19 UTC | 2023-08-30 06:17 UTC | 58 min | resolved |
| [Delayed execution of Automation Rules](https://rewindex.com/company/jira/incidents/f97z7dc85b5v.md) | minor | 2023-08-31 16:08 UTC | 2023-09-01 08:04 UTC | 16 h | resolved |

## Cite this

Jira posted 15 status incidents in August 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2023/08
- Citation: Jira, “Jira in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2023/08 (CC BY 4.0).
- Markdown link: `[Jira: Jira in August 2023 (2023-08-01)](https://rewindex.com/company/jira/2023/08)`


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Canonical: https://rewindex.com/company/jira/2023/08 · Markdown: https://rewindex.com/company/jira/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:54.167Z