Outages by dayAugust 7, 2023

Outages on August 7, 2023

UTC day 2023-08-07 (Aug 7, 2023, 00:00 to Aug 7, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started

8labelled major or critical

23vendors with a new incident

5still open from earlier days

By vendor label: Major 8 · Minor 14 · No impact listed 6 · 7 maintenance

Incidents started this day 28

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC2] Public Switch Down on DC2 Room 101 Bay G28	Major	04:11	16:11 (12 h)	resolved
Sinch	Delivery Issue Djibouti - Evatis	Major	12:24	Aug 9, 2023, 07:10 (43 h)	resolved
Rippling	Increased site latency	Major	16:01	17:35 (1.6 h)	resolved
Sinch	Delivery Issue - Spain - DigiMobil	Major	16:14	18:00 (1.8 h)	resolved
Segment	Cloud sources failing to schedule jobs to sync to warehouses	Major	16:15	18:59 (2.7 h)	resolved
Braze	Errors and latency for links clicked in emails sent through SendGrid	Major	18:00	Aug 8, 2023, 01:20 (7.3 h)	resolved
Heap	Overview and Sessions page are not loading	Major	19:05	20:13 (1.1 h)	resolved
Sinch	Delivery Issue - Lycamobile Germany	Major	22:20	Aug 8, 2023, 00:07 (1.8 h)	resolved
Help Scout	Degraded performance	Minor	00:09	00:50 (41 min)	resolved
imgix	Issues with Management API	Minor	02:19	11:02 (8.7 h)	resolved
Squarespace	Intermittent Loading and Editing issues with 503 errors from Australia	Minor	09:02	09:35 (33 min)	resolved
Lattice	Error message when creating goals	Minor	09:32	14:03 (4.5 h)	resolved
BigCommerce	Availability Issues	Minor	13:40	15:08 (1.5 h)	resolved
Twilio	SMS Delivery Failures Sending to Evatis Network in Djibouti	Minor	15:14	Aug 10, 2023, 01:36 (2 d)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	Minor	15:47	18:53 (3.1 h)	resolved
Twilio	Issues With Users Provisioning Trial Phone Numbers in UK	Minor	18:06	19:16 (1.2 h)	resolved
Twilio	A Subset of Customers Experiencing Problems to Comment on Tickets Opened	Minor	18:22	Aug 10, 2023, 07:33 (3 d)	resolved
v0	Image optimization Usage Delayed	Minor	19:27	Aug 9, 2023, 00:18 (29 h)	resolved
Vercel	Image optimization Usage Delayed	Minor	19:27	Aug 9, 2023, 00:18 (29 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT# MNOC-49561	Minor	19:29	22:27 (3.0 h)	resolved
Retool	Elevated query latency and error rates	Minor	19:30	19:30 (0 min)	resolved
AssemblyAI	Longer than usual processing times	Minor	19:58	23:00 (3.0 h)	resolved
Confluence	Billing preview in admin hub not showing all products for some customers	No impact listed	06:14	09:54 (3.7 h)	resolved
Jira	Billing preview in admin hub not showing all products for some customers	No impact listed	06:14	09:54 (3.7 h)	resolved
Hotjar	Recordings taking longer to show in insights	No impact listed	17:27	Aug 8, 2023, 09:50 (16 h)	resolved
Bandwidth	Outbound Calling Incident	No impact listed	18:52	21:04 (2.2 h)	resolved
Sentry	Notifications may not send	No impact listed	20:05	20:11 (6 min)	resolved
Render	Increased Blueprint sync failures	No impact listed	20:12	21:35 (1.4 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[LB] Load Balancer issue	Minor	Jul 31, 2023, 08:44	Aug 14, 2023, 08:10 (14 d)	resolved
QuickBooks Online	QBDT customers are getting an error saying they need a “payroll service key"	Minor	Aug 1, 2023, 18:58	Aug 8, 2023, 19:48 (7 d)	resolved
Render	Issues autoscaling in part of our Oregon region	Minor	Aug 3, 2023, 21:50	Aug 9, 2023, 00:10 (5 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-49542	Minor	Aug 6, 2023, 16:36	00:50 (8.2 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Congo	Minor	Aug 6, 2023, 20:08	Aug 9, 2023, 03:28 (2 d)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Sentry	[Scheduled] TLS certificates update	Maintenance	07:06	07:28 (22 min)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	10:00	11:00 (1.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	10:00	11:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	23:01 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Aug 8, 2023, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Aug 8, 2023, 00:01 (4.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	23:31	Aug 8, 2023, 00:30 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Sinch, Rippling, Segment, Braze, Heap, Help Scout, imgix, Squarespace, Lattice, BigCommerce, Twilio.

Cite this

28 vendor-reported incidents started on 2023-08-07 (UTC) across 23 vendors, 8 labelled major or critical by the vendor.

Title: Outages on August 7, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-08-07 00:00 UTC
URL: https://rewindex.com/outages/2023-08-07

All days Outage events Markdown