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CompaniesSinchMonthly reportsAugust 2023

Sinch in August 2023: incidents, uptime and changes

69incidents posted
7labelled major or critical
88.06%free of major/critical
53.19%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.7 days, incident time 14.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 7 · Minor 57 · No impact listed 5

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
Delivery Issue Djibouti - EvatisMajor43 hresolved08-07
Delivery Issue - Spain - DigiMobilMajor1.8 hresolved08-07
Delivery Issue - Lycamobile GermanyMajor1.8 hresolved08-07
Delivery Issue - Safaricom KenyaMajor1.8 hresolved08-10
Delivery Issue Vodafone - ItalyMajor44 hresolved08-27
Delivery Issue Claro - BrazilMajor5.4 hresolved08-27
Delivery Issue Safaricom - KenyaMajor2.0 hresolved08-27

Other incidents 62

IncidentImpactStartedDurationStatusDay
Delivery Issue - Lycamobile GermanyMinor1.7 hresolved08-01
Sinch Contact Pro 23q2 Quarterly Maintenance CancelledNo impact listed0 minresolved08-02
Delivery Issue Sweden - TelenorMinor9.9 hresolved08-02
Delivery Issue - Lycamobile GermanyMinor1.6 hresolved08-02
Delivery Issue - VietnamMobile - VietnamMinor9.3 hresolved08-03
Delivery Issue - Lycamobile GermanyMinor1.5 hresolved08-03
Delivery Issue Spain - DigiMobilMinor3.8 hresolved08-04
Delivery Issue - Lycamobile GermanyMinor1.4 hresolved08-04
Delivery Issue - Lycamobile GermanyMinor1.2 hresolved08-05
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-49542Minor8.2 hresolved08-06
Delivery Issue - Lycamobile GermanyMinor1.4 hresolved08-06
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-49561Minor3.0 hresolved08-07
Delivery Issue Congo (DRC) - AfricellMinor12 hresolved08-08
Delivery Issue Philippines - SmartMinor2.7 hresolved08-09
Performance degradation - EU3Minor1.3 hresolved08-09
Performance degradation- BRMinor3.4 hresolved08-09
Performance degradation - EU3 & US1No impact listed0 minresolved08-09
Delivery Issue US - T-MobileMinor40 minresolved08-09
Delivery Issue Indonesia - XLMinor2.0 hresolved08-10
Delivery Issue ItalyMinor3.0 hresolved08-10
Delivery Issue US - T-MobileMinor5.0 hresolved08-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-49620Minor4.0 hresolved08-10
Delivery Issue China - China UnicomMinor29 minresolved08-11
Delivery Issue Isle of Man - Manx TelecomMinor2.1 hresolved08-11
Delivery Issue Pakistan - Jazz PakistanMinor7.0 hresolved08-11
Delivery Issue Bulgaria - A1 BulgariaMinor4.8 hresolved08-12
Delivery Issue Ireland - 3 IrelandMinor1.9 hresolved08-12
Delivery Issue Congo (DRC) - AfricellMinor7.6 hresolved08-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-49685Minor8.3 hresolved08-14
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT#MNOC-49687Minor2.5 hresolved08-14
Delivery Issue France - SYMA FranceMinor11 hresolved08-15
Performance degradation- BRNo impact listed0 minresolved08-15
Delivery Issue Congo (DRC) - AfricellMinor6.0 hresolved08-16
Delivery Issue Brazil - ClaroMinor21 hresolved08-16
Delivery Issue Mongolia - MobicomMinor12 hresolved08-17
Delivery Issue Tunisia - OoredooMinor4.5 hresolved08-17
Delivery Issue France - Legos FranceMinor1.5 hresolved08-17
Delivery Issue Australia - TelstraMinor7.9 hresolved08-17
Delivery issues - USMinor59 minresolved08-17
Delivery Issue France - Legos FranceMinor8.4 hresolved08-18
REST API - US regionMinor6.3 hresolved08-18
Delivery Issue Malaysia - DigiMinor4.8 hresolved08-19
Delivery Issue Chile - Entel PCSMinor2.0 hresolved08-20
Site US7 - Connectivity issuesNo impact listed0 minresolved08-21
Delivery Issue Tunisia - OoredooMinor18 hresolved08-21
Delivery Issue Brazil - ClaroMinor1.6 hresolved08-21
Delivery Issue Tunisia - OoredooMinor3.3 hresolved08-22
Delivery issues - FranceNo impact listed0 minresolved08-23
Delivery Issue Nigeria - 9MobileMinor3 dresolved08-23
Delivery Issue - United States & CanadaMinor0 minresolved08-25
Delivery Issue - Safaricom KenyaMinor2.3 hresolved08-25
Delivery Issue 9Mobile - NigeriaMinor5.3 hresolved08-27
Delivery Issue United StatesMinor4.7 hresolved08-27
Delivery Issue Venezuela - DigitelMinor12 hresolved08-28
Delivery Issue Nigeria - MTNMinor1.9 hresolved08-29
Delivery Issue USA - US-CellularMinor4.7 hresolved08-29
Issues with our authentication servicesMinor6.0 hresolved08-29
Delivery Issue Chile - VTRMinor1.7 hresolved08-30
Delivery Issue Claro - BrazilMinor3.0 hresolved08-30
Delivery Issue Pakistan - JazzMinor4.0 hresolved08-31
Delivery Issue Spain - DigiMobilMinor7.3 hresolved08-31
US and CA sites degradationMinor1.3 hresolved08-31

Maintenance 58

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Cite this

Sinch posted 69 status incidents in August 2023 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in August 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/08

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