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CompaniesSinchMonthly reportsJuly 2023

Sinch in July 2023: incidents, uptime and changes

62incidents posted
1labelled major or critical
97.79%free of major/critical
37.28%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 16 h 23 min, incident time 19.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 56 · No impact listed 5

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Network disturbance - US3Major16 hresolved07-05

Other incidents 61

IncidentImpactStartedDurationStatusDay
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48934No impact listed7.7 hresolved07-01
Delivery Issue France - OrangeMinor1.1 hresolved07-01
Delivery issues - Orange Romania and Digi Mobil RomaniaMinor59 minresolved07-01
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-48951Minor7.6 hresolved07-01
DI MMS 365 - MM7 | Enterprise Messaging | Application Maintenance & Network Maintenance | PCR Number # PCRSDI-10526No impact listed10 minresolved07-01
Delivery Issue - Jersey TelecomMinor8.6 hresolved07-03
Delivery Issue Isle of Man - Manx TelecomMinor2.8 hresolved07-03
Delivery Issue Brazil - ClaroMinor13 hresolved07-03
Delivery Issue Malaysia - MaxisMinor2.0 hresolved07-05
Delivery Issue Philippines - Globe TelecomMinor4.7 hresolved07-05
Delivery Issue Mexico - AT&TMinor18 hresolved07-06
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-49052No impact listed34 hresolved07-06
Internal SMPP degradation on EU3 siteMinor10 hresolved07-07
DI SMS 365 | Enterprise Messaging | Potential delay in delivery of MO, MT & DLR towards operators in Canada & United States | TT# MNOC-48695Minor1.9 hresolved07-08
Delivery Issue Congo - AfricellMinor25 hresolved07-11
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-49124Minor6.5 hresolved07-11
Delivery Issue USA - US-CellularMinor3.7 hresolved07-12
Delivery Issue TurkeyMinor19 hresolved07-12
Delivery Issue TaiwanMinor14 hresolved07-13
Service Degradation - DashboardMinor18 hresolved07-13
Delivery Issue United Kingdom - Virgin MobileMinor7 dresolved07-14
MMS Issues - GlobalMinor3 dresolved07-14
Delivery Issue Germany - Lycamobile GermanyMinor1.5 hresolved07-16
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-49216No impact listed4.4 hresolved07-17
Delivery Issue Mexico - IzziMinor17 hresolved07-17
Delivery Issue Germany - Lycamobile GermanyMinor1.1 hresolved07-17
Delivery Issue France - Orange FranceMinor1.8 hresolved07-18
Delivery Issue Sierra Leone - AfricellMinor22 hresolved07-18
Delivery Issue Germany - Lycamobile GermanyMinor1.4 hresolved07-18
MMS Delivery Issue United States - Verizon, AT&T, and T-MobileMinor2.9 hresolved07-19
Delivery Issue Germany - Lycamobile GermanyMinor1.3 hresolved07-19
Delivery Issue Singapore - M1 SingaporeMinor1.4 hresolved07-20
Delivery Issue Germany-Lycamobile GermanyMinor3.4 hresolved07-20
Delivery Issue Nigeria - Glo MobileMinor9.4 hresolved07-21
Delivery Issue Germany-Lycamobile GermanyMinor1.8 hresolved07-21
Delivery Issues Germany - Lycamobile GermanyMinor1.3 hresolved07-22
Delivery Issue US - AT&T / T-Mobile / VerizonMinor14 hresolved07-23
DI SMS 365 | Operator Services | Delay in delivery of MO, MT and DLR | TT# MNOC-49304Minor13 hresolved07-23
Delivery Issue - Lycamobile GermanyMinor2.5 hresolved07-23
Delivery Issue - Lycamobile GermanyMinor2.5 hresolved07-24
Delivery Issue - Asia Cell IraqMinor2.9 hresolved07-25
Delivery Issue - Lycamobile GermanyMinor1.2 hresolved07-25
Delivery Issue Nigeria - Glo MobileMinor6.4 hresolved07-26
Delivery Issue France - Legos FranceMinor23 minresolved07-26
Delivery Issue - Asia Cell IraqMinor5.7 hresolved07-26
Delivery Issue - Lycamobile GermanyMinor1.3 hresolved07-26
Site US7 - DegradationNo impact listed0 minresolved07-27
Delivery Issue Pakistan - JazzMinor3.2 hresolved07-27
Delivery Issue Mexico - AT&TMinor2.3 hresolved07-27
Delivery Issue Iran - MTN IrancellMinor3.3 hresolved07-27
Delivery Issue - Lycamobile GermanyMinor1.4 hresolved07-27
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards multiple partnersMinor29 hresolved07-28
US Rest API DegradationMinor2.3 hresolved07-28
Delivery Issue Congo - AfricellMinor3 dresolved07-28
Delivery Issue - Lycamobile GermanyMinor1.2 hresolved07-28
Delivery Issue - Claro BrazilMinor55 minresolved07-29
Delivery Issue - Lycamobile GermanyMinor1.2 hresolved07-29
Delivery Issue - Claro BrazilMinor1.0 hresolved07-30
Delivery Issue - Lycamobile GermanyMinor1.2 hresolved07-30
Delivery Issue - Claro BrazilMinor3.1 hresolved07-31
Delivery Issue - Lycamobile GermanyMinor1.3 hresolved07-31

Maintenance 72

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Cite this

Sinch posted 62 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in July 2023
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2023/07

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