rewindex

Outages by dayJuly 28, 2023

Outages on July 28, 2023

UTC day 2023-07-28 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started
7labelled major or critical
28vendors with a new incident
12still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 33 · No impact listed 4 · 14 maintenance

Incidents started this day 44

VendorIncidentImpactStartedResolvedStatus
MetabaseUnable to create new Metabase cloud instancesCritical (21 h)resolved
Metabase CloudUnable to create new Metabase cloud instancesCritical (21 h)resolved
MetabaseUnable to create new database connectionsMajor (20 h)resolved
Metabase CloudUnable to create new database connectionsMajor (20 h)resolved
CloseElevated Error RateMajor (-2835 min)postmortem
VantaDocuSign Account Linking BrokenMajor (4 d)resolved
SemgrepUsers Unable to Load Semgrep DevMajor (31 min)resolved
XeroBank reconciliation - Customers unable to bulk reconcileMinor (1.4 h)resolved
AmplitudeData Processing DelayMinor (2.1 h)resolved
DiscordIncreased API latencyMinor (13 min)resolved
TwilioSMS Delivery Delays to the Globe Network in the PhilippinesMinor (3.5 h)resolved
BrazeData Processing and Messaging Latency impacting EU01 ClusterMinor (1.8 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards multiple partnersMinor (29 h)resolved
Grafana CloudExperiencing metrics disruption for Free tier instancesMinor (11 h)resolved
GitHub CopilotIncident with IssuesMinor (29 min)resolved
GitHubIncident with IssuesMinor (29 min)resolved
TwilioSMS Delivery Delays and Failures to TNM MalawiMinor (11 h)resolved
SinchUS Rest API DegradationMinor (2.3 h)resolved
Linode (Akamai)Service Issue - Managed DatabasesMinor (2 d)resolved
GreenhouseJob boards are not being updatedMinor (4.0 h)resolved
TwilioSMS Delivery Delays to Israel Ooredoo NetworkMinor (3 d)resolved
GitHub CopilotIncident with Pull RequestsMinor (56 min)resolved
GitHubIncident with Pull RequestsMinor (56 min)resolved
RipplingDelay in email delivery due to third-party outageMinor (43 min)resolved
SinchDelivery Issue Congo - AfricellMinor (3 d)resolved
TwilioMMS Delivery Delays to AT&T US over a Subset of ShortcodesMinor (8.7 h)resolved
PlivoDelivery delay on Toll-free SMS in US towards AT&T phone numbersMinor (12 h)resolved
VonageUSA - SMS latency affecting AT&T Toll-Free numbersMinor (5.9 h)resolved
TwilioIncreased Latency and Errors in DialogFlowMinor (6.3 h)resolved
DropboxCopying and deleting actions are timing out for some users.Minor (2.5 h)resolved
DatadogUser actions like user creation/user edits intermittently failing/slowMinor (6 min)resolved
RenderIssues rescheduling and starting maintenanceMinor (19 d)resolved
BigCommerceIssue updating product inventory in the Control PanelMinor (2.2 h)resolved
BrexSome customers lost all entitlementsMinor (0 min)resolved
AmplitudeApp Navigation IssuesMinor (0 min)resolved
Deepgram[Deepgram API] Elevated Streaming Error RatesMinor (16 min)resolved
SinchDelivery Issue - Lycamobile GermanyMinor (1.2 h)resolved
VonageEthiopia SMS - Delivery degradation towards Ethiopian Telecom networkMinor (7.1 h)resolved
AmplitudeSome Data Table charts throwing errorsMinor (0 min)resolved
Grafana CloudPartial Remote Write IssueMinor (1.6 h)resolved
BuildkiteElevated Latency and Error RatesNo impact listed (0 min)resolved
Linode (Akamai)Support Temporary OutageNo impact listed (13 h)resolved
ContentfulIntermittent network failures on Login pageNo impact listed (0 min)resolved
Scaleway[DC2] - Server chassis down in S101 - H29No impact listed (0 min)resolved

Still open from earlier days 12

VendorIncidentImpactStartedResolvedStatus
npmDegraded performance while installing packagesMajor (3 d)resolved
Linode (Akamai)Service Issue - Managed DatabasesMajor (7.5 h)resolved
AmplitudeEvent Streaming DelayMajor (11 h)resolved
Scaleway[AMS] Managed DB unavailableMinor (21 d)resolved
TwilioSMS Delivery Delay and Failure to Cambodia MetfoneMinor (23 h)resolved
FullStoryDelayed Indexing - Custom Events via APIMinor (19 h)resolved
KlaviyoDelays in Real Time SegmentationMinor (14 h)resolved
GitHub CopilotIncident with Pull RequestsMinor (3.1 h)resolved
GitHubIncident with Pull RequestsMinor (3.1 h)resolved
SnykReporting shows incorrect last introduced values for some customersNo impact listed (8 d)resolved
Elastic CloudHeroku deployments are not working properlyNo impact listed (45 h)resolved
HubSpotSome features are currently delayed for some customersNo impact listed (8 d)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbersMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMS and Toll Free SMSMaintenance (6.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number ProviderMaintenance (6.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance for one of the tier 3 operators in United States || Reference No:CHG000008441807Maintenance (6.0 h)resolved
Vonage[Scheduled] USA SMS - Planned Maintenance affecting AT&TMaintenance (6.0 h)resolved
Lever[Scheduled] Scheduled MaintenanceMaintenance (1.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (5.0 h)resolved
Vonage[Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short CodesMaintenance (5.0 h)resolved
Twilio[Scheduled] Canada Account Security Service Partner MaintenanceMaintenance (3.0 h)resolved
Vonage[Scheduled] USA SMS - Planned Maintenance affecting US-Cellular NetworksMaintenance (1.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Maintenance - LKE ServicesMaintenance (12 h)resolved
Xero[Scheduled] Hubdoc system maintenanceMaintenance (1.0 h)resolved
LaunchDarkly[Scheduled] IP address updates for stream.launchdarkly.comMaintenancenot resolvedunknown
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (2 d)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Metabase, Metabase Cloud, Close, Vanta, Semgrep, Xero, Amplitude, Discord, Twilio, Braze, Sinch, Grafana Cloud.

Cite this

44 vendor-reported incidents started on 2023-07-28 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

Title
Outages on July 28, 2023
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2023-07-28

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