Brex: Some customers lost all entitlements
Timeline of updates
- resolved
Aseries of customers were unintentionally downgraded from Plus while in the process of upselling.
From Brex’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.brex.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Brex, started 2023-07-28 20:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Some customers lost all entitlements
- Vendor
- Brex
- Date
- URL
- https://rewindex.com/company/brex/incidents/zd0t86r34j9p
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