Metabase: Unable to create new Metabase cloud instances

Impact: criticalStatus: resolvedStarted 2023-07-28 13:10 UTCResolved 2023-07-29 10:21 UTC (21 h)2 updatesSource: stspg.io

Summary

Customers were unable to create new Metabase cloud trials or cloud instances in a critical incident affecting Metabase Store. It started at 2023-07-28 13:10 UTC and was resolved at 2023-07-29 10:21 UTC, lasting 21 h 10 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Metabase Store

Timeline of updates

investigating2023-07-28 13:10 UTC
Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.
resolved2023-07-29 10:21 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Unable to create new Metabase cloud instances 2023-07-28 13:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Metabase profile · Recent Metabase incidents · Markdown · JSON