Changes / Metabase / Unable to create new Metabase cloud instances
Metabase: Critical incident: Unable to create new Metabase cloud instances
Summary
Customers were unable to create new Metabase cloud trials or cloud instances in a critical incident affecting Metabase Store. It started at 2023-07-28 13:10 UTC and was resolved at 2023-07-29 10:21 UTC, lasting 21 h 10 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Unable to create new Metabase cloud instances
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2023-07-28 13:10 UTC
Before: not present
After: 2023-07-29 10:21 UTC
Before: not present
After: Metabase Store
Before: not present
After: Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Unable to create new Metabase cloud instances (this change) Customers were unable to create new Metabase cloud trials or cloud instances in a critical incident affecting Metabase Store. It started at 2023-07-28 13:10 UTC and was resolved at 2023-07-29 10:21 UTC, lasting 21 h 10 min; no cause or fix was stated. | Major incident |