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CompaniesTwilioMonthly reportsJuly 2023

Twilio in July 2023: incidents, uptime and changes

125incidents posted
1labelled major or critical
99.45%free of major/critical
18.11%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 4 min, incident time 25.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 107 · No impact listed 17

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Geo-Permission Issues on Messaging ChannelsMajor4.1 hresolved07-10

Other incidents 124

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays and Failures to MTN ZambiaMinor34 hresolved07-01
SMS Delivery Delays to Indosat Network in IndonesiaMinor3.6 hresolved07-01
MMS Delivery Delays to AT&T in the US From a Subset of ShortcodesMinor9.1 hresolved07-01
SMS Delivery Delays to Claro BrazilMinor17 hresolved07-01
Connectivity Lost on 3.55% of Super SIM DevicesMinor1.8 hresolved07-01
SMS Delivery Delays to Telesur Network in SurinameMinor4.8 hresolved07-02
SMS Delivery Delays To Orange Network In CameroonMinor23 hresolved07-02
SMS Delivery Delays To Altan Redes Network In MexicoMinor4.6 hresolved07-03
SMS Delivery Delays to Jersey Telecom Network in JerseyMinor3.7 hresolved07-03
Inbound Call Failures to Spain Phone NumbersMinor4.3 hresolved07-03
SMS Delivery Delays to a Subset of Twilio France Phone NumbersMinor2.9 hresolved07-03
On Call Engineers Are Investigating an Issue With Voice Overbilling for Use of Agent ConferenceMinor9 minresolved07-03
SMS Delivery Delays to Brazil CTBC NetworkMinor3.4 hresolved07-03
Issue With Twilio's Status Page Portal where the Internet of Things Section Was RemovedMinor16 hresolved07-04
MMS Delivery Delays or Failures From US Subscribers to a Subset of Twilio's Short CodesMinor26 hresolved07-04
Outbound SMS Delivery Delays to Vodafone Network in GhanaMinor4.3 hresolved07-05
Automated Alert: Minimal Customer ImpactNo impact listed18 minresolved07-05
TLS Based Connection Error in lookups.twilio.com EndpointNo impact listed0 minresolved07-05
SMS Delivery Delays to Fastweb and Wind Tre Networks in ItalyMinor11 hresolved07-06
Errors with DebuggerMinor26 minresolved07-06
SMS Delivery Delays to Multiple Networks in TurkeyMinor8 minresolved07-06
SMS / MMS Delivery Delays to and From AT&T Network in the US for a Subset of Short Codes and Toll Free NumbersMinor3.0 hresolved07-06
SMS Delivery Delays to Maroc Telecom Network in MoroccoMinor3.1 hresolved07-06
Outbound SMS delivery delays to MTN Network in South AfricaMinor2.5 hresolved07-07
Inbound Call Failures to a subset of Twilio Bulgaria Phone NumbersMinor2.5 hresolved07-07
SMS Delivery Delays and Failure to Bakcell Network in AzerbaijanMinor5.0 hresolved07-07
Inbound Call Failures to Twilio Trinidad and Tobago Phone NumbersMinor5 dresolved07-07
Issue With User Signup Form Returns a Redirection Error 504 Server ErrorNo impact listed12 minresolved07-07
SMS Delivery Delay to Glo Mobile Network in NigeriaMinor3.8 hresolved07-08
On Call Engineers are Investigating a delay in deletion of Message resourcesMinor22 minresolved07-09
SMS Delivery Delays to CTBC Network in BrazilMinor4.5 hresolved07-10
SMS Delivery Delays to a Subset of Twilio Chile Phone NumbersMinor1.6 hresolved07-10
Inbound Messaging Loop Protection was DegradedNo impact listed0 minresolved07-11
Issues with data in Flex Insights Historical ReportingMinor17 hresolved07-11
Inbound Call Failures to a Subset of Twilio South African Phone NumbersMinor3.0 hresolved07-11
Increased rate of 500 errors on Conversations productNo impact listed0 minresolved07-11
Multiple APIs Were Degraded for Super SIM ProductNo impact listed28 minresolved07-11
SMS Delivery Delays to Small Networks In USA Over A Subset Of ShortcodesMinor2.9 hresolved07-11
Potential Issue With Verizon Traffic Billed as Standard Long Code TrafficMinor1.7 hresolved07-11
MMS Delivery Delays to AT&T in the US From a Subset of ShortcodesMinor4.7 hresolved07-11
Automated Alert: Inbound Call Issue to a Subset UK Numbers With Minimal Customer ImpactNo impact listed13 minresolved07-12
MMS Delivery Delays to AT&T in the US From a Subset of ShortcodesMinor5.5 hresolved07-12
Code Exchange affectedNo impact listed0 minresolved07-12
SMS and MMS Delivery Delays To Verizon US via Toll Free NumbersMinor4.3 hresolved07-12
SMS Delivery Reports Delay to AT&T US Over Subset of ShortcodesMinor24 hresolved07-12
Conversations Customers Facing Errors on Console when no Default Service Exists for ThemMinor3.5 hresolved07-13
Account Management and Public Pricing Operations High Latency/Error RatesMinor1.8 hresolved07-13
SMS Delivery Delays Issue to South Africa Vodacom NetworkMinor16 hresolved07-13
Automated Alert: Minimal Customer ImpactNo impact listed27 minresolved07-13
MMS Delivery Delays Issue to AT&T in the US From a Subset of ShortcodesMinor12 hresolved07-13
SMS Delivery Failures to Africell Network in Sierra LeoneMinor4.7 hresolved07-13
SMS Delivery Delays to Multiple South African Networks Using Domestic Long CodesMinor2.6 hresolved07-14
SMS Delivery Delays to MTS Network in BelarusMinor2.8 hresolved07-14
SMS Delivery Delays Issue to Brazilian Multiple NetworksMinor4.9 hresolved07-14
SMS Delivery Delays to Phoenix Network in UkraineMinor11 hresolved07-14
MMS Delivery Delays to AT&T US Over Subset of ShortcodesMinor6.2 hresolved07-14
SMS Delivery Delays to Mexico From Registered Sender IdsMinor4.8 hresolved07-14
Delays and Failures Provisioning 10DLCs with US CarriersMinor1.6 hresolved07-15
SMS Delivery Delays to VT Network in Russian FederationMinor11 hresolved07-16
SMS Delivery Delays to Phoenix Network in UkraineMinor19 hresolved07-16
SMS Delivery Delays to KTK Telecom in RussiaMinor17 hresolved07-17
SMS Delivery Delays to Orange Network in Burkina FasoMinor16 hresolved07-17
Inbound Call Failures to Brazil Phone NumbersMinor3.0 hresolved07-17
5xx Errors When Creating VerificationsNo impact listed0 minresolved07-17
5xx Errors Caused Impact Across Conversations, Verify and SyncNo impact listed0 minresolved07-17
Verification Errors for German Customers During SignupMinor3 dresolved07-17
500 Errors When Using LookupNo impact listed37 minresolved07-17
500 Error When Fetching Voice Recordings via the APINo impact listed0 minresolved07-17
SMS Delivery Failures to Vinaphone Network in VietnamMinor14 hresolved07-17
SMS Delivery Delays to Ooredoo (Wataniya) Network in PalestineMinor9.5 hresolved07-18
Push Notification Failures When Using ConversationsMinor2.2 hresolved07-18
Authy Desktop for Windows Version 2.4.0 Crashes for Some UsersMinor3.2 hresolved07-18
SMS Delivery Delays to Telenor Network in PakistanMinor3.5 hresolved07-18
SMS Delivery Delays to Orange Network in FranceMinor2.9 hresolved07-18
SMS Delivery Delays to MTN Network in SudanMinor10 hresolved07-18
SMS Message Delivery Delays to Econet Network in ZimbabweMinor26 hresolved07-18
SMS Delivery Delays to Expresso Network in SenegalMinor6.0 hresolved07-18
SMS Delivery Delays and Failures to Mobilis Network in AlgeriaMinor3.0 hresolved07-19
SMS Delivery Delays to Mobilis AlgeriaMinor2.3 hresolved07-19
Stuck Tasks in TeamsViewMinor7.5 hresolved07-19
WhatsApp is DownNo impact listed6.7 hresolved07-19
IoT Customers Who Do Not Need to Link Their Twilio Account to a KORE Account Yet Unable to Access SIMs on SubaccountsMinor48 minresolved07-19
SMS Delivery Delays To M1 Network In SingaporeMinor2.6 hresolved07-20
MMS Delivery Delays to AT&T Over a Subset of Short-Codes in the USMinor2.7 hresolved07-20
Onboard Hosted Number FailuresMinor3.3 hresolved07-20
Intermittent Page Load Failures for Twilio ConsoleMinor3.0 hresolved07-20
SMS Delivery Delays to Glo Network in NigeriaMinor5.4 hresolved07-21
SMS Delivery Delays to AT&T in the US Over a Subset of Long CodesMinor2.7 hresolved07-21
SMS Delivery Delays to Altan Redes Network in MexicoMinor4.7 hresolved07-21
SMS Delivery Delays to MTN Network in GhanaMinor14 hresolved07-21
MMS Delivery Delay To T-Mobile Network In United States Over A Subset Of Long CodeMinor8.4 hresolved07-22
SMS Delivery Delays to Zain Network in SudanMinor31 hresolved07-22
SMS Delivery Delays to the US Small Network Over Subset of ShortcodesMinor7.5 hresolved07-22
SMS Delivery Delay to Orange Network in Cameroon over Pre-Registered Sender ID'sMinor6.5 hresolved07-23
Inbound and Outbound SMS Delivery Issue to Multiple Network in US and CanadaMinor10 hresolved07-23
Sender ID Registration Requests Failing for a Set of CustomersMinor1.4 hresolved07-23
MMS Delivery Delays To AT&T in the US From a Subset of ShortcodesMinor3.7 hresolved07-23
On Call Engineers are Investigating an issueNo impact listed18 hresolved07-24
MMS Delivery delays to AT&T Network in the US for a subset of shortCodesMinor6.3 hresolved07-24
Flex Insights Dashboard Not loading for a Subset of CustomersMinor11 hresolved07-25
SMS Delivery Delays to AWCC Network in AfghanistanMinor5.8 hresolved07-25
Automated Alert: Minimal Customer ImpactNo impact listed34 minresolved07-25
MMS Delivery delays to AT&T Network in the US for a subset of shortCodesMinor2.9 hresolved07-25
SMS Delivery Issues to Asia Cell Network in IraqMinor2.9 hresolved07-25
Intermittent Issue with Accsec API Read Timeouts to O2 UKMinor27 hresolved07-26
Intermittent Isuees With One-Way Audio in the Singapore RegionMinor1.2 hresolved07-26
SMS Delivery Delay and Failure to Cambodia MetfoneMinor23 hresolved07-27
Usage and Billing Report Delays for Programmable Wireless SIMMinor49 minresolved07-27
500 Error When Fetching Voice Recordings via the APINo impact listed0 minresolved07-27
SMS Delivery Delays to the Globe Network in the PhilippinesMinor3.5 hresolved07-28
SMS Delivery Delays and Failures to TNM MalawiMinor11 hresolved07-28
SMS Delivery Delays to Israel Ooredoo NetworkMinor3 dresolved07-28
MMS Delivery Delays to AT&T US over a Subset of ShortcodesMinor8.7 hresolved07-28
Increased Latency and Errors in DialogFlowMinor6.3 hresolved07-28
Inbound SMS Delivery Delay To A Subset Of Phone Numbers In CanadaMinor6.5 hresolved07-29
Super SIM Console Views Return Blank PagesMinor13 hresolved07-29
Error in the Twilio ConsoleMinor1.1 hresolved07-30
SMS Delivery Delays to Dhiraagu Network in the MaldivesMinor8.8 hresolved07-30
SMS Delivery Delays to Africell Network in CongoMinor28 hresolved07-30
SMS Delivery Delays to Claro Network in BrazilMinor2.6 hresolved07-31
Delays and Failures Provisioning 10DLCs with US CarriersMinor59 minresolved07-31
SMS Delivery Delay to Claro Network in BrazilMinor3.2 hresolved07-31
SMS Delivery Delays to Orange Network in MaliMinor11 hresolved07-31
SMS Delivery Delays to Pakistan Telenor NetworkMinor7.4 hresolved07-31

Maintenance 108

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Cite this

Twilio posted 125 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in July 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/07

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