rewindex

CompaniesTwilioMonthly reportsJune 2023

Twilio in June 2023: incidents, uptime and changes

153incidents posted
0labelled major or critical
100%free of major/critical
5.25%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 28.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 132 · No impact listed 21

Incidents 153

IncidentImpactStartedDurationStatusDay
Automated Alert: Minimal Customer ImpactMinor23 minresolved06-01
Outbound Call Failures From a subset of Prefix in JapanMinor2.1 hresolved06-01
SMS Delivery Delay and Failures on TNM Network in MalawiMinor8 dresolved06-01
SMS Delivery Delays to GrameenPhone Network in BangladeshMinor4.5 hresolved06-01
Video Recording Service is Failing for Programmable VideoMinor48 minresolved06-01
SMS Delivery Failures to and from Multiple US NetworksMinor2.8 hresolved06-01
SMS Delivery Delays to Moov Network in Côte D'IvoireMinor3 dresolved06-01
Live Logging IssuesNo impact listed48 minresolved06-01
SMS delivery delays to Altan Redes in MexicoMinor3.2 hresolved06-01
Issues Accessing Call Logs Within Twilio ConsoleMinor3.4 hresolved06-01
Billing Issues With Subset of IoT CustomersMinor5.2 hresolved06-01
SMS Delivery Delay to Claro Network in UruguayMinor16 hresolved06-02
No Audio for Inbound/Outbound Calls Via Japanese Toll-Free NumbersMinor10 hresolved06-02
SMS Delivery Report Delays to AT&T Network in MexicoMinor6.7 hresolved06-02
Voice Quality Issue for a subset of Twilio Irish NumbersMinor48 hresolved06-02
SMS Delivery Delays to Orange Network in CameroonMinor8.7 hresolved06-02
SMS Delivery Delays To Orange Network In Sierra LeoneMinor37 hresolved06-02
SMS Delivery Delay to MPT Network in MyanmarMinor4.9 hresolved06-03
Conversations Service Returning 5xxsNo impact listed42 minresolved06-03
Inbound SMS Delivery Delays to a Subset of Twilio Philippines Phone NumbersMinor45 hresolved06-03
SMS Delivery Failures to Claro Network in Puerto RicoMinor9.6 hresolved06-03
SMS Delivery Delays to Digicel Network in Papua New GuineaMinor8.7 hresolved06-04
Stuck Tasks in Flex TeamsViewMinor23 hresolved06-05
SMS Delivery Delays/Failures to Orange network in French GuianaMinor5.1 hresolved06-05
Twilio IoT & KORE Account Linking Links ExpiringMinor2.2 hresolved06-05
Programmable Wireless DataSession Resource ErrorsNo impact listed0 minresolved06-05
MMS/SMS Delivery Report Delays for SMPP Customers on Multiple US CarriersMinor42 minresolved06-05
Super SIM Network Connectivity Issues in APAC RegionMinor2 dresolved06-05
On Call Engineers are Investigating an issueNo impact listed10 minresolved06-06
Lookup Identity Match Failures For US NumbersMinor2.8 hresolved06-06
SMS Delivery Delays To Movilnet in VenezuelaMinor7.4 hresolved06-06
Upgrade Error in ConsoleMinor41 minresolved06-06
Unable to Select Regulatory Compliance SIDs When Purchasing a NumberMinor2 dresolved06-06
Automated Alert: Minimal Customer ImpactNo impact listed9 minresolved06-06
SMS Delivery Delays to Movistar in ChileMinor3.6 hresolved06-06
Inbound Call Failure To A Subset Of Phone Numbers In NorwayMinor2.6 hresolved06-07
SMS Delivery Delays To Telenor in PakistanMinor3.5 hresolved06-07
Errors for Console and API RequestsNo impact listed1.1 hresolved06-07
Alerted: Errors for Console and API RequestsNo impact listed48 minresolved06-07
SMS Delivery Failures to Chile Entel and Telefonica Network From Chile Phone NumbersNo impact listed0 minresolved06-07
Connectivity Lost on ~2% of Super SIM DevicesMinor3.1 hresolved06-07
SMS Delivery Delays to Claro in BrazilMinor5.2 hresolved06-07
SMS Delivery Delays to Orange in CameroonMinor5.2 hresolved06-07
SMS Delivery Delay To Rogers Wireless Network In Canada Over A Subset Of Short-codeMinor5.0 hresolved06-08
SMS Delivery Delay to Claro Network in EcuadorMinor2.9 hresolved06-08
SMS Delivery Delays to and From France via Subset of Shortcode to Multiple NetworksMinor4.2 hresolved06-08
SMS Delivery Failures to AFONE SA Network in FranceMinor3.3 hresolved06-08
SMS Delivery Delays to Golis Network in SomaliaMinor8 dresolved06-08
Delays for Brand CreationMinor3.5 hresolved06-08
SMS Delivery Delays to Comium Network in GambiaMinor9.1 hresolved06-09
SMS Delivery Delay to Ncell Network in NepalMinor10 hresolved06-09
SMS Delivery Delays to Multiple Networks in Multiple CountriesNo impact listed12 minresolved06-09
SMS Delivery Delays (Outbound-only) to Cellcom and Pelephone Network in IsraelMinor4.5 hresolved06-09
SMS Delivery Failures to Cablecom Network in SwitzerlandMinor15 hresolved06-09
SMS delivery Delays to Orange Network in Burkina FasoMinor13 hresolved06-09
SMS delivery delays to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDsMinor3.3 hresolved06-09
Automated Alert: No Customer ImpactNo impact listed6 minresolved06-10
SMS Delivery Delays to Airtel Network in IndiaMinor3.9 hresolved06-10
SMS Delivery Delays and Failures to 9mobile Network in NigeriaMinor5.1 hresolved06-10
SMS Delivery Delays to Movilnet Network in VenezuelaMinor5.0 hresolved06-11
Voice Call Failures To and From a Subset of Twilio Brazil Phone NumbersMinor13 hresolved06-11
Network Issues Causing Delays in Messaging ServicesMinor53 minresolved06-12
Intermittent Failures With Call Queues and Recordings for Programmable VoiceMinor1.0 hresolved06-12
Errors on some Twilio URLsNo impact listed39 minresolved06-12
SMS delivery to the multiple networks in JordanMinor16 minresolved06-12
Connectivity Lost on 17% of Super SIM DevicesMinor5.1 hresolved06-12
SMS Delivery Delay To VEI Network In ItalyMinor4.9 hresolved06-13
SMS Delivery Delays and Failures to Econet ZimbabweMinor4.6 hresolved06-13
SMS Delivery Delays to Telenor Network in PakistanMinor16 hresolved06-13
SMS Delivery Delays to Bangladesh Grameenphone NetworkMinor10 hresolved06-13
On Call Engineers are Investigating an issue with Voice IntelligenceMinor26 minresolved06-13
Errors Impacting Multiple Twilio ServicesMinor3.3 hresolved06-13
SMS Delivery Delays to T-Mobile Network in CroatiaMinor12 hresolved06-13
SMS Delivery Delay to Bee Mobile & Telikom Network in Papua New GuineaMinor3.6 hresolved06-14
SMS Delivery Issues to DU Network in UAEMinor2.9 hresolved06-14
SMS Delivery Failures to Megacom Network in KyrgyzstanMinor4.8 hresolved06-14
SMS Delivery Delays to Croatia T-Mobile networkMinor6.6 hresolved06-14
Issue Regarding Auto-RechargeMinor3.6 hresolved06-14
SMS Delivery Delays to Altan Redes network in MexicoMinor4.9 hresolved06-14
Issue Regarding Emails From TwilioMinor17 hresolved06-14
Issues With Provisioning Long Code Numbers for Account and Sub-AccountsMinor1.6 hresolved06-15
SMS Delivery Delays to Brazil CTBC NetworkMinor8.7 hresolved06-15
SMS Delivery delays to MTN Network in CameroonMinor27 hresolved06-15
SMS delivery Delays to Brazil from Short Codes and Registered Sender IDsMinor4.9 hresolved06-15
Lookup Identity Match and SIM Swap FailuresMinor13 hresolved06-16
Automated Alert: No Customer ImpactNo impact listed28 minresolved06-16
Twilio.com Contact Page Returning a 404 ErrorMinor3.5 hresolved06-16
SMS Delivery Delays to Orange Network in CameroonMinor9.5 hresolved06-16
TaskRouter affectedNo impact listed1.3 hresolved06-16
500 Errors for Some Twilio WebsitesMinor3 dresolved06-18
SMS Delivery Delays to Grameenphone Network in BangladeshMinor4.6 hresolved06-18
SMS Delivery Delays to Glomobile Network in NigeriaMinor28 hresolved06-18
SMS Delivery Delays to O2 Network in GermanyMinor13 hresolved06-19
Delivery Report Delays When Sending to USCC USA Using Subset of Tollfree NumbersMinor3.6 hresolved06-19
Connectivity Lost on ~5 % of Super SIM DevicesMinor3.3 hresolved06-19
SMS Delivery Delays to O2 Network in GermanyMinor4.5 hresolved06-19
Consumer Lag in Flex WFM Aggregator RoleMinor3.1 hresolved06-19
SMS Delivery Delays to Movistar Network in Costa RicaMinor5.0 hresolved06-19
SMS Delivery Delays to All Networks in YemenMinor6.6 hresolved06-20
SMS Delivery Failures to IranMinor7.0 hresolved06-20
Programmable Wireless API Returning Elevated HTTP 500 Error RatesMinor1.2 hresolved06-20
SMS Delivery Delays to AmericaNet Network in BrazilMinor3.0 hresolved06-20
Intermittent Conference Calls FailuresMinor1.6 hresolved06-20
Intermittent Dequeue Call Drops IssuesMinor2.5 hresolved06-20
SMS Delivery Delays to Multiple Networks in BrazilMinor8.6 hresolved06-20
SMS Delivery Delays to Bouygues Telecom Network in FranceMinor5.1 hresolved06-20
Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Tigo Network in Colombia Over a Subset of Short CodesNo impact listed32 minresolved06-20
Auto-Recharge Triggering IncorrectlyMinor13 dresolved06-21
Unable to Login into FlexMinor5.9 hresolved06-21
504s Errors in the Twilio ConsoleNo impact listed3.4 hresolved06-21
Automated Alert: No Customer ImpactNo impact listed47 minresolved06-21
SMS Delivery Delays from Twilio Toll-Free Numbers to a Subset of Long Code and Short Code Numbers in CanadaMinor1.7 hresolved06-21
SMS Delivery Delays to C-Spire Network in the US From Twilio Long CodesMinor2.7 hresolved06-22
Undelivered SMS Traffic Towards Etisalat UAE With Authy/VerifyMinor7.4 hresolved06-22
Delivery Failures to Etisalat and DU Networks in United Arab Emirates Using Domestic Sender ID'sMinor24 hresolved06-22
SMS Delivery Delays to Glo Mobile NetworkMinor8.4 hresolved06-22
Devices Using Super SIM May Experience Issues Receiving OTA UpdatesMinor6.3 hresolved06-22
SMS Delivery Delays to Airtel Network in IndiaMinor12 hresolved06-22
Flex Queue Stats Not Refreshing ProperlyMinor12 hresolved06-22
Links in a Subset of Messages Were not ShortenedNo impact listed43 minresolved06-22
SMS Delivery Issues Towards Rogers/Fido Networks in CanadaMinor24 hresolved06-23
SMS Delivery Delays to Twilio Philippines Phone NumbersMinor7.4 hresolved06-23
SMS Delivery Delays to Wind and Fastweb Networks in ItalyMinor4.9 hresolved06-23
Account Security API Error and Latency to EE UKMinor3.0 hresolved06-23
Automated Alert: Minimal Customer ImpactNo impact listed4 minresolved06-23
Issues With Onboarding New Numbers or Deprovisioning 10DLC NumbersMinor24 dresolved06-23
SMS Delivery Failures on a Subset of Scheduled Messages Sent with Link ShorteningMinor45 hresolved06-23
SMS Delivery Delays Sending to Ufone Network in PakistanMinor9.0 hresolved06-23
Unable to Access Twilio Add-ons Pages from ConsoleMinor2.9 hresolved06-23
Super SIM Network Connectivity IssuesMinor16 hresolved06-24
Connectivity Lost on ~5% of Super SIM DevicesMinor2.5 hresolved06-24
SMS Delivery Delays to the MTN and Syriatel Network in SyriaMinor21 hresolved06-25
SMS Delivery Delays to From and To All Networks in Israel via Domestic Longcodes and Pre-Registered SenderIDMinor3.5 hresolved06-26
A2P Alerting DelayedMinor2.1 hresolved06-26
SMS Delivery Delays to US Cellular Corp Network in US Over a Subset of ShortcodesMinor4.9 hresolved06-26
Messaging Insights is DegradedMinor1.3 hresolved06-26
Connectivity Lost on ~5% of Super SIM Devices on AT&TNo impact listed0 minresolved06-27
SMS Delivery Delays to MCI Network in IranMinor4.2 hresolved06-27
SMS Delivery Delays to AIS Network in ThailandMinor4.3 hresolved06-27
Issues When Opening the Verify Service Settings in the Twilio ConsoleMinor1.2 hresolved06-27
SMS Delivery Delays to a Subset of Twilio Australia Phone NumbersMinor2.5 hresolved06-28
SMS Delivery Delays from a Subset of Twilio US Shortcodes to US Cellular Corp. NetworkMinor2.8 hresolved06-28
Issues With a Daily Message Cap Being Applied to Some Customers and Auth Tokens Being Automatically RotatedMinor5.7 hresolved06-28
All systems are operationalNo impact listed3 minresolved06-28
Connectivity Lost on ~35% of Super SIM DevicesMinor5.9 hresolved06-29
SMS Delivery Delays to Mexico From Registered Sender IDsMinor11 hresolved06-29
Toggle Voice Insights Advanced Features in Console Results in ErrorMinor21 hresolved06-29
Automated Alert: No Customer ImpactNo impact listed14 minresolved06-30
SMS Delivery Delays to Mexico From Registered Sender IDsMinor3.3 hresolved06-30
SMS Delivery Delays to MTS Network in BelarusMinor3.3 hresolved06-30
SMS Delivery Failures To and From Multiple Networks in the United KingdomMinor9.0 hresolved06-30
Delays and Failures Provisioning 10DLCs with US CarriersMinor1.8 hresolved06-30
MMS Delivery Delays to AT&T in the US From a Subset of ShortcodesMinor4.8 hresolved06-30

Maintenance 120

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Twilio posted 153 status incidents in June 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in June 2023
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2023/06

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