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Twilio: Lookup Identity Match and SIM Swap Failures

MinorStatus: resolvedStarted Resolved (13 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are no longer experiencing intermittent issues with Lookup SIM Swap and Identity Match API due to API Errors to Networks Wind (Tre) Italy, Three UK and 3 Austria, 3 Indonesia. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-06-16 10:00 UTC, resolved after 13 h, 1 update(s).

Title
Lookup Identity Match and SIM Swap Failures
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/c1k05pcqfc1d

Twilio profileRecent Twilio incidentsAll outages on June 16, 2023Twilio in June 2023MarkdownJSON