Outages by dayJune 13, 2023

Outages on June 13, 2023

UTC day 2023-06-13 (Jun 13, 2023, 00:00 to Jun 13, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

106incidents started

46labelled major or critical

72vendors with a new incident

14still open from earlier days

By vendor label: Critical 19 · Major 27 · Minor 49 · No impact listed 11 · 27 maintenance

Outage events this day

19:00AWS outage · 29 linked vendors, plus 27 other incidents also happening in the same window (not linked)
Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 106

Vendor	Incident	Impact	Started	Resolved	Status
Help Scout	Connections Issues	Critical	08:09	08:23 (14 min)	resolved
Bandwidth	Voice Incident, Austria	Critical	10:57	12:31 (1.6 h)	resolved
Maven Central	search.maven.org is down	Critical	15:31	16:23 (52 min)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0086411	Critical	17:21	18:56 (1.6 h)	resolved
Runway	Service outage	Critical	19:03	21:12 (2.1 h)	resolved
Maven Central	search.maven.org is down	Critical	19:12	21:24 (2.2 h)	resolved
Pipedream	Spike in Pipedream Internal Errors due to AWS incident	Critical	19:13	20:39 (1.4 h)	resolved
Mapbox	Maps API errors	Critical	19:20	23:20 (4.0 h)	resolved
Prisma	Web interface service disruption	Critical	19:23	20:24 (1.0 h)	resolved
Bandwidth	Product Impairment	Critical	19:33	22:50 (3.3 h)	resolved
Plivo	Disruptions in the transcription of recordings	Critical	19:38	21:05 (1.4 h)	resolved
Cloudinary	Upload Widget - Failing to Load.	Critical	19:55	21:51 (1.9 h)	resolved
Maven Central	Search results are out of date	Critical	19:58	20:55 (57 min)	resolved
Confluence	Automations and rules issue	Critical	20:01	Jun 14, 2023, 00:38 (4.6 h)	resolved
Aircall	Some Aircall.io Pages Are Inaccessible	Critical	20:02	21:21 (1.3 h)	resolved
Grain	AWS outage causing video processing delays	Critical	20:11	Jun 14, 2023, 02:39 (6.5 h)	resolved
Census	Census website at www.getcensus.com is experience an outage (Census application is running nominally at app.getcenus.com)	Critical	20:14	21:04 (50 min)	resolved
Monday.com	Issues with our monday workdocs	Critical	21:52	22:15 (23 min)	resolved
ngrok	Failed DNS change causing global outage	Critical	22:33	22:53 (20 min)	resolved
Bandwidth	Bandwidth International Market Impairment - Poland	Major	06:17	Jun 14, 2023, 12:26 (30 h)	resolved
Maven Central	OSSRH is down	Major	08:43	08:57 (14 min)	resolved
Pipedream	Pipedream API error causing login failures	Major	09:10	11:10 (2.0 h)	resolved
Confluence	Issues in new product activations, user management and user imports	Major	12:04	20:23 (8.3 h)	resolved
Jira	Issues in new product activations, user management and user imports	Major	12:04	20:23 (8.3 h)	resolved
Snyk	Github Enterprise Integration degradation	Major	18:52	21:20 (2.5 h)	resolved
v0	Elevated Serverless Function Errors	Major	19:02	21:59 (3.0 h)	resolved
Vercel	Elevated Serverless Function Errors	Major	19:02	21:59 (3.0 h)	resolved
Netlify	HTTP 500 errors	Major	19:04	20:56 (1.9 h)	resolved
Unbounce	app.unbounce.com not accessible	Major	19:13	23:10 (4.0 h)	resolved
Courier	An incident with Courier's hosting infrastructure has been identified and is impacting access to service.	Major	19:13	21:28 (2.3 h)	resolved
Wiz	Intermittent login issues to due to AWS Degradation on us-east-1 - US3, US7, US11, US15, US19, US22, US28, US34, US39, US42	Major	19:18	21:33 (2.3 h)	resolved
Honeycomb	Querying errors	Major	19:19	21:28 (2.1 h)	resolved
Webflow	Reports of degraded performance and outages for hosted websites and the Webflow application	Major	19:24	22:17 (2.9 h)	resolved
Convex	Node.js action outage	Major	19:32	22:36 (3.1 h)	resolved
Matillion	Customers may fail to login or signup to Matillion Hub from US regions	Major	19:36	21:46 (2.2 h)	resolved
Ashby	API - AWS Outage	Major	19:38	22:01 (2.4 h)	resolved
Xero	Multiple products impacted by an outage our third party dependency, AWS, are experiencing	Major	19:42	22:46 (3.1 h)	resolved
Contentful	Increased errors/delays with Webhooks, App Actions and App Events	Major	19:58	21:32 (1.6 h)	resolved
Jira	Automations and rules issue	Major	19:59	Jun 14, 2023, 03:02 (7.0 h)	resolved
ActiveCampaign	AWS Service Outage detected	Major	20:10	22:47 (2.6 h)	resolved
CockroachDB	AWS us-east-1 seeing elevated errors	Major	20:13	23:24 (3.2 h)	resolved
Brex	Card Authorization Availability	Major	20:13	21:31 (1.3 h)	resolved
Snyk	Snyk Cloud/Fugue services are degraded	Major	20:23	21:41 (1.3 h)	resolved
Iterable	Increased API 5xx and Partner Integration Errors	Major	20:29	23:45 (3.3 h)	resolved
Asana	Some Asana features have been affected by an Amazon Web Services outage	Major	20:31	Jun 14, 2023, 00:27 (3.9 h)	resolved
JFrog	Partial outage in AWS US EAST 1 region	Major	20:32	21:58 (1.4 h)	resolved
Sinch	Delivery Issue Jersey - Core Telecom	Minor	01:13	13:12 (12 h)	resolved
Honeycomb	Event Ingest Impaired	Minor	01:50	15:44 (14 h)	resolved
Twilio	SMS Delivery Delay To VEI Network In Italy	Minor	05:24	10:18 (4.9 h)	resolved
Sinch	Delivery issue - Telenor PK - Telenor MM	Minor	08:25	Jun 14, 2023, 02:10 (18 h)	resolved
Sinch	Delivery issue - Grameenphone BD	Minor	08:28	Jun 14, 2023, 03:57 (19 h)	resolved
Vonage	USA SMS and MMS - Degradation affecting AT&T	Minor	09:23	12:42 (3.3 h)	resolved
Vonage	Pakistan SMS - Degradation to Telenor Pakistan	Minor	09:27	Jun 14, 2023, 02:37 (17 h)	resolved
Dialpad	Twitter messaging disruption	Minor	09:29	Jun 21, 2023, 03:42 (8 d)	resolved
Grafana Cloud	Experiencing issues with Confluent Cloud Integration	Minor	09:46	17:46 (8.0 h)	resolved
Wiz	Intermittent login issues - EU3	Minor	09:50	10:20 (30 min)	resolved
Twilio	SMS Delivery Delays and Failures to Econet Zimbabwe	Minor	10:24	15:00 (4.6 h)	resolved
Confluent	Metrics API is Experiencing Delays or Failures	Minor	10:35	Jun 14, 2023, 05:02 (18 h)	resolved
Optimizely	Management Portal (PaaS-portal) availability	Minor	11:59	13:42 (1.7 h)	resolved
Twilio	SMS Delivery Delays to Telenor Network in Pakistan	Minor	12:08	Jun 14, 2023, 04:37 (16 h)	resolved
Confluence	Some Marketplace Apps failing to install	Minor	12:22	17:32 (5.2 h)	resolved
Scaleway	[FR-PAR] - Slow PUT operations on S3 in fr-par	Minor	13:37	Jun 14, 2023, 10:48 (21 h)	resolved
CockroachDB	Multi-Region Serverless Degraded Performance	Minor	14:15	Jun 14, 2023, 00:54 (11 h)	resolved
Optimizely	Management Portal (PaaS-portal) availability	Minor	14:42	Jun 14, 2023, 13:08 (22 h)	resolved
Twilio	SMS Delivery Delays to Bangladesh Grameenphone Network	Minor	14:52	Jun 14, 2023, 01:09 (10 h)	resolved
Wasabi	Issues In US-WEST-1 Region	Minor	16:11	21:23 (5.2 h)	resolved
Buildkite	Degraded performance for job dispatch	Minor	16:30	17:26 (56 min)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Porto Alegre	Minor	16:46	Jun 15, 2023, 16:33 (48 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-48536	Minor	16:48	Jun 14, 2023, 00:57 (8.2 h)	resolved
Buildkite	Degraded performance due to latency	Minor	19:09	20:16 (1.1 h)	resolved
LaunchDarkly	Event Processing Delays	Minor	19:15	Jun 14, 2023, 01:42 (6.5 h)	resolved
Twilio	On Call Engineers are Investigating an issue with Voice Intelligence	Minor	19:21	19:47 (26 min)	resolved
Klaviyo	Upstream cloud services provider incident affecting components of Klaviyo application	Minor	19:23	23:21 (4.0 h)	resolved
Temporal Cloud	Cloud APIs impacted because of AWS us-east-1 incident	Minor	19:30	22:45 (3.3 h)	resolved
Twilio	Errors Impacting Multiple Twilio Services	Minor	19:33	22:51 (3.3 h)	resolved
Trello	Some features are experiencing degraded performance	Minor	19:45	Jun 14, 2023, 00:57 (5.2 h)	resolved
Vonage	Service Issue in Platform	Minor	19:48	22:42 (2.9 h)	resolved
Typeform	Typeform Renderer - Degraded performance with images on forms	Minor	19:53	Jun 14, 2023, 05:36 (9.7 h)	resolved
Metabase Cloud	Problems when creating instances	Minor	19:56	23:13 (3.3 h)	resolved
Metabase	Problems when creating instances	Minor	19:56	23:13 (3.3 h)	resolved
Airtable	Incident - 06/13/23	Minor	20:03	22:35 (2.5 h)	resolved
RevenueCat	Degraded Exports	Minor	20:03	20:51 (48 min)	resolved
Pitch	Public and Custom Links unavailable	Minor	20:10	21:26 (1.3 h)	resolved
Vanta	Vanta features impacted by AWS Degradation	Minor	20:23	22:52 (2.5 h)	resolved
Substack	Dashboard analytics delay	Minor	20:26	Jun 14, 2023, 00:41 (4.3 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| TT# MNOC-48547	Minor	20:34	21:45 (1.2 h)	resolved
Rootly	Creation of Slack Channels is Failing	Minor	20:36	21:11 (35 min)	resolved
Sinch	Delivery Issue Telefonica - Chile	Minor	20:44	23:32 (2.8 h)	resolved
Segment	Source pages are failing to load for Segment App	Minor	20:44	21:35 (51 min)	resolved
Chargebee	Increased error rates	Minor	20:50	22:50 (2.0 h)	resolved
Gusto	Some users are experiencing errors within their Gusto account.	Minor	21:11	22:03 (52 min)	resolved
Vonage	Chile SMS - Delivery Degradation towards Telefonica Moviles	Minor	21:15	Jun 14, 2023, 00:24 (3.1 h)	resolved
Segment	Engage Journeys and Broadcasts may intermittently error if using email or SMS content templates.	Minor	21:16	22:01 (45 min)	resolved
Firebolt	AWS Outage affecting Start/Stop Engines	Minor	21:20	21:37 (17 min)	resolved
Twilio	SMS Delivery Delays to T-Mobile Network in Croatia	Minor	21:45	Jun 14, 2023, 09:18 (12 h)	resolved
Dialpad	Packet loss on a network link between our osaka and tokyo sites in Japan.	No impact listed	03:01	03:19 (18 min)	resolved
Hotjar	Some Survey invitations are not appearing at this time	No impact listed	09:01	12:33 (3.5 h)	resolved
HubSpot	Global search is unavailable for some customers	No impact listed	14:32	16:49 (2.3 h)	resolved
Discord	Increased API Errors	No impact listed	14:40	14:49 (9 min)	resolved
Wise	API sandbox environment with degraded functionality	No impact listed	16:42	17:42 (1.0 h)	resolved
Smartsheet	Recovered \| Smartsheet Was Unavailable	No impact listed	19:31	Jun 14, 2023, 00:49 (5.3 h)	resolved
1Password	1password.com experiencing availability issues	No impact listed	19:32	21:53 (2.4 h)	resolved
AssemblyAI	Potential longer than usual processing times and intermittent website issues	No impact listed	19:57	Jun 14, 2023, 01:39 (5.7 h)	resolved
Aptible	AWS Availability (3rd party)	No impact listed	20:34	21:46 (1.2 h)	resolved
LaunchDarkly	Event processing delays - Flag Insights	No impact listed	21:21	21:21 (0 min)	resolved
Maven Central	Search results are out of date	No impact listed	21:53	21:55 (2 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC5] - Servers down in Room 1	Major	Jun 12, 2023, 05:53	Oct 24, 2023, 16:17 (134 d)	resolved
Scaleway	[DC5] - Dedibox switches in s1-d21 and s1-d34 currently down.	Major	Jun 12, 2023, 09:18	08:24 (23 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-48410	Minor	Jun 7, 2023, 15:52	03:52 (6 d)	resolved
Scaleway	[SAN] - Unavailability of san-dc2-37.rpn.online.net	Minor	Jun 8, 2023, 12:33	Jun 27, 2023, 07:22 (19 d)	resolved
Twilio	SMS Delivery Delays to Golis Network in Somalia	Minor	Jun 8, 2023, 14:14	Jun 16, 2023, 17:16 (8 d)	resolved
Akamai	Edge Delivery issues in North America	Minor	Jun 9, 2023, 03:53	Jun 22, 2023, 18:55 (14 d)	resolved
Snyk	Degraded Sysdig runtime enrichment of Kubernetes project issues	Minor	Jun 9, 2023, 13:38	Jun 15, 2023, 10:00 (6 d)	resolved
Confluent	Metrics API is Experiencing Delays or Failures	Minor	Jun 11, 2023, 18:19	10:32 (40 h)	resolved
Scaleway	Decommissioning the following former DNS resolvers.	Minor	Jun 12, 2023, 09:29	Sep 25, 2023, 09:26 (105 d)	resolved
Confluence	Issues with user management and user import	Minor	Jun 12, 2023, 17:10	06:17 (13 h)	resolved
Jira	Issues with user management and user import	Minor	Jun 12, 2023, 17:10	06:16 (13 h)	resolved
Twilio	Connectivity Lost on 17% of Super SIM Devices	Minor	Jun 12, 2023, 22:28	03:33 (5.1 h)	resolved
GitHub Copilot	Incident with Actions and Pages	Minor	Jun 12, 2023, 22:43	00:17 (1.6 h)	resolved
GitHub	Incident with Actions and Pages	Minor	Jun 12, 2023, 22:43	00:17 (1.6 h)	resolved

Maintenance 27

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	04:00	12:00 (8.0 h)	resolved
Sinch	[Scheduled] External MMS Maintenance - US	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	04:00	06:20 (2.3 h)	resolved
Twilio	[Scheduled] Canada Account Security Carrier Partner Maintenance	Maintenance	04:00	06:00 (2.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned maintenance affecting 10DLC	Maintenance	04:00	12:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] RESCHEDULED DI SMS 365 \| Operator Services \| Application and Database Maintenance \| PCR Number# PCRSDI-10532	Maintenance	05:00	05:36 (36 min)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Telcel	Maintenance	05:00	07:30 (2.5 h)	resolved
Bandwidth	[Scheduled] Belgium Voice Migration	Maintenance	06:00	07:00 (1.0 h)	resolved
Sinch	[Scheduled] EXTENDED DI SMS 365 \| Operator Services \| Verizon Maintenance \| Reference Number# WR-5202	Maintenance	06:09	06:27 (18 min)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Close	[Scheduled] Webhooks Infrastructure Maintenance	Maintenance	08:00	08:29 (29 min)	resolved
Sinch	[Scheduled] WhatsApp Business On-Premises API version upgrade	Maintenance	08:01	Jun 16, 2023, 13:00 (3 d)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	09:01	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:01	11:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Automation Hub scheduled maintenance	Maintenance	12:00	13:02 (1.0 h)	resolved
Twilio	[Scheduled] Vietnam SMS Carrier Maintenance - Vinaphone	Maintenance	15:00	16:00 (1.0 h)	resolved
Vonage	[Scheduled] Vietnam SMS - Planned Maintenance affecting SMS for Vinaphone	Maintenance	15:00	16:00 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Maintenance - South America East (prod-sa-east-0) Region	Maintenance	16:24	19:12 (2.8 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Airtel’s Mobile networks in Africa and Asia	Maintenance	18:30	Jun 14, 2023, 00:30 (6.0 h)	resolved
Gorgias	[Scheduled] Maintenance on the new analytics overview (beta)	Maintenance	19:09	not resolved	unknown
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Phoenix / Voentele	Maintenance	20:00	Jun 14, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Jun 14, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Jun 14, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Voentelecom	Maintenance	20:30	Jun 14, 2023, 00:00 (3.5 h)	resolved
Twilio	[Scheduled] Italy Account Security Carrier Partner Maintenance	Maintenance	21:01	21:45 (44 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Help Scout, Bandwidth, Maven Central, Snowflake, Runway, Pipedream, Mapbox, Prisma, Plivo, Cloudinary, Confluence, Aircall.

Cite this

106 vendor-reported incidents started on 2023-06-13 (UTC) across 72 vendors, 46 labelled major or critical by the vendor.

Title: Outages on June 13, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-06-13 00:00 UTC
URL: https://rewindex.com/outages/2023-06-13

All days Outage events Markdown