Rewindex

CompaniesCourierIncidents

Courier: An incident with Courier's hosting infrastructure has been identified and is impacting access to service.

MajorStatus: resolvedStarted Resolved (2.3 h)5 updatesstspg.io (opens in new tab)
Part of an outage event

AWS outage, Jun 13, 2023 · 56 vendors, 56 incidents

Courier’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +0 min vs the first vendor naming AWS)

Swipe sideways to see the whole diagram.

same windowAWSown incident not archivedWithin an hour13 vendors, 13 blamed AWSPipedream, Wiz, Temporal Cloud +101 to 4 hours later7 vendors, 6 blamed AWSCockroachDB, Vanta, Asana +4Courier (this incident)posted +0 min
same windowAWSown incident not archivedWithin an hour13 vendors, 13 blamed AWSPipedream, Wiz, TemporalCloud +101 to 4 hours later7 vendors, 6 blamed AWSCockroachDB, Vanta, Asana +4Courier (this incident)posted +0 min
Courier is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed AWS<br/>Pipedream, Wiz, Temporal Cloud +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>7 vendors, 6 blamed AWS<br/>CockroachDB, Vanta, Asana +4"]:::blames
  root --> h4
  me["Courier (this incident)<br/>posted +0 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: Hosting Infrastructure - AWS dynamodb-us-east-1Hosting Infrastructure - AWS kinesis-us-east-1Hosting Infrastructure - AWS sqs-us-east-1Hosting Infrastructure - AWS lambda-us-east-1Hosting Infrastructure - AWS elasticsearch-us-east-1

Timeline of updates

  1. investigating

    The engineering team is currently investing and working with the support team of our provider infrastructure.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    The extent of the outage with our service provider continues to increase. The team is closely monitoring.

  4. monitoring

    Systems should be returning to a normal operating state. Our engineering team will continue to monitor.

  5. resolved

    Services have been fully restored

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Courier profileRecent Courier incidentsMarkdownJSON