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Metabase: Problems when creating instances

MinorStatus: resolvedStarted Resolved (3.3 h)2 updatesstspg.io (opens in new tab)
Part of an outage event

AWS outage, Jun 13, 2023 · 56 vendors, 56 incidents

Metabase’s incident blames AWS as the cause. (hop 1, posted +44 min vs the first vendor naming AWS)

“…Problems when creating instances AWS reports that the service should be normalized now AWS reports that the service should be normalized now There is a problem with our cloud service provider that doe…”

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AWSown incident not archivedWithin an hour13 vendors, 13 blamed AWSPipedream, Wiz, Temporal Cloud +101 to 4 hours later7 vendors, 6 blamed AWSCockroachDB, Vanta, Asana +4Metabase (this incident)posted +44 min
AWSown incident not archivedWithin an hour13 vendors, 13 blamed AWSPipedream, Wiz, TemporalCloud +101 to 4 hours later7 vendors, 6 blamed AWSCockroachDB, Vanta, Asana +4Metabase (this incident)posted +44 min
Metabase is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed AWS<br/>Pipedream, Wiz, Temporal Cloud +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>7 vendors, 6 blamed AWS<br/>CockroachDB, Vanta, Asana +4"]:::blames
  root --> h4
  me["Metabase (this incident)<br/>posted +44 min"]:::me
  h1 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: Metabase Cloud PlatformMetabase Store

Timeline of updates

  1. identified

    There is a problem with our cloud service provider that doesn’t let us create new instances of Metabase. We have identified the problem and we are waiting for the cloud service provider to restore its services.

  2. resolved

    AWS reports that the service should be normalized now

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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