Twilio: 500 Error When Fetching Voice Recordings via the API
Timeline of updates
- resolved
The API was degraded for 8 minutes between 12:37 and 12:45 Pacific Time. During this period of time, customers may have experienced 500 errors when fetching voice recordings via the API. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-07-27 20:31 UTC, resolved after 0 min, 1 update(s).
- Title
- 500 Error When Fetching Voice Recordings via the API
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/3q8qxzbbr33p
Twilio profileRecent Twilio incidentsAll outages on July 27, 2023Twilio in July 2023MarkdownJSON