Outages by dayJuly 11, 2023

Outages on July 11, 2023

UTC day 2023-07-11 (Jul 11, 2023, 00:00 to Jul 11, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started

8labelled major or critical

29vendors with a new incident

15still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 19 · No impact listed 12 · 24 maintenance

Incidents started this day 39

Vendor	Incident	Impact	Started	Resolved	Status
Lightstep (ServiceNow Cloud Observability)	Lightstep experience major issues with web UI, query and ingest.	Critical	03:21	12:48 (9.5 h)	resolved
Box	[Major] Issues with Watermarking	Major	03:26	10:52 (7.4 h)	resolved
Confluent	Users may experience problems creating new dedicated clusters on azure us-east2	Major	04:03	14:57 (11 h)	resolved
Sanity	Issues loading data affecting some datasets	Major	10:33	13:21 (2.8 h)	resolved
Pipedream	Workflows failing to trigger	Major	11:29	14:45 (3.3 h)	resolved
v0	Missing Speed Insights and Web Analytics data	Major	14:34	15:15 (41 min)	resolved
Vercel	Missing Speed Insights and Web Analytics data	Major	14:34	15:15 (41 min)	resolved
Discord	Guilds Unavailable	Major	22:31	23:27 (56 min)	resolved
Discord	Elevated errors adding payment sources	Minor	01:34	01:39 (5 min)	resolved
Bitrise	Continuing issues with hanging builds (MacOS only)	Minor	03:21	14:06 (11 h)	resolved
Akamai	Edge Delivery Delays	Minor	05:46	16:02 (10 h)	resolved
Sinch	Delivery Issue Congo - Africell	Minor	08:24	Jul 12, 2023, 09:44 (25 h)	resolved
Twilio	Issues with data in Flex Insights Historical Reporting	Minor	09:07	Jul 12, 2023, 01:47 (17 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio South African Phone Numbers	Minor	10:49	13:50 (3.0 h)	resolved
Grafana Cloud	Experiencing issues with hosted grafana instances failing to start	Minor	10:51	13:58 (3.1 h)	resolved
Wiz	Portal degraded performance - EU6	Minor	13:32	19:31 (6.0 h)	resolved
Scaleway	[Webhosting] - FTP and Webmail are inaccessible.	Minor	13:38	15:46 (2.1 h)	resolved
PandaDoc	Issue with creating documents	Minor	15:04	15:55 (50 min)	resolved
Expo	API services are degraded	Minor	15:10	15:41 (31 min)	resolved
Vanta	Issue Linking New GitHub Accounts	Minor	15:53	17:42 (1.8 h)	resolved
Mixpanel	Temporary Data Ingestion Delay	Minor	17:00	18:38 (1.6 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT# MNOC-49124	Minor	17:04	23:33 (6.5 h)	resolved
Twilio	SMS Delivery Delays to Small Networks In USA Over A Subset Of Shortcodes	Minor	17:10	20:04 (2.9 h)	resolved
Scaleway	Webmail not responding properly on classic hosting	Minor	19:12	19:35 (23 min)	resolved
Census	Degraded Sync Performance	Minor	20:05	21:07 (1.0 h)	resolved
Twilio	Potential Issue With Verizon Traffic Billed as Standard Long Code Traffic	Minor	21:35	23:19 (1.7 h)	resolved
Twilio	MMS Delivery Delays to AT&T in the US From a Subset of Shortcodes	Minor	23:37	Jul 12, 2023, 04:17 (4.7 h)	resolved
Smartsheet	Default branding appearing incorrectly	No impact listed	03:15	06:42 (3.5 h)	resolved
Twilio	Inbound Messaging Loop Protection was Degraded	No impact listed	07:33	07:33 (0 min)	resolved
Xero	Xero Product Ideas website - Currently unavailable	No impact listed	09:35	10:47 (1.2 h)	resolved
Twilio	Increased rate of 500 errors on Conversations product	No impact listed	13:38	13:38 (0 min)	resolved
JFrog	JFrog Cloud Platform degraded performance	No impact listed	14:04	15:24 (1.3 h)	resolved
Hotjar	Translation text is not displaying in Insights	No impact listed	14:20	15:22 (1.0 h)	resolved
Twilio	Multiple APIs Were Degraded for Super SIM Product	No impact listed	14:51	15:19 (28 min)	resolved
CockroachDB	Intermittent failures when creating CC dedicated clusters on Azure	No impact listed	15:28	23:14 (7.8 h)	resolved
Pendo	Login and Mid-Session Disconnection Issues with Pendo UI	No impact listed	15:30	15:30 (0 min)	resolved
Mapbox	Elevated API Errors - Directions, Isochrone, Map Matching	No impact listed	16:43	16:00 (-43 min)	resolved
HubSpot	Custom Lifecycle Stage property is unavailable for some customers	No impact listed	19:47	20:18 (31 min)	resolved
Pinecone	Write Degradation in gcp-starter Environment	No impact listed	20:18	Jul 12, 2023, 14:19 (18 h)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC5] RPN switch down on dc5 room 1 rack B50	Major	Jul 10, 2023, 09:32	Aug 16, 2023, 08:53 (37 d)	resolved
Expo	Build service experiencing issues for some users	Major	Jul 10, 2023, 21:38	00:14 (2.6 h)	resolved
Canva	Login issues for some users in US and Canada	Minor	Jul 6, 2023, 10:31	Aug 7, 2023, 02:31 (32 d)	resolved
Akamai	Reporting Issues	Minor	Jul 7, 2023, 07:19	Jul 13, 2023, 14:21 (6 d)	resolved
Twilio	Inbound Call Failures to Twilio Trinidad and Tobago Phone Numbers	Minor	Jul 7, 2023, 14:07	Jul 13, 2023, 00:24 (5 d)	resolved
Dialpad	Dialpad Meetings Notification SMS are Undeliverable	Minor	Jul 7, 2023, 20:19	Jul 14, 2023, 04:25 (6 d)	resolved
Scaleway	[Hosting] Plateform issues	Minor	Jul 8, 2023, 14:29	Jul 26, 2023, 14:41 (18 d)	resolved
Scaleway	[AMS] - Switch in AMS1 - Room Hall 2 Rack V16 in down	Minor	Jul 10, 2023, 10:09	Jul 26, 2023, 14:45 (16 d)	resolved
Bandwidth	Voice Calling Incident, Singapore	Minor	Jul 10, 2023, 10:56	Jul 14, 2023, 14:25 (4 d)	resolved
Aircall	Issue identified with number purchases	Minor	Jul 10, 2023, 17:53	08:35 (15 h)	resolved
Vanta	Relinking BitBucket - July 10th Incident	Minor	Jul 10, 2023, 17:57	Jul 12, 2023, 17:46 (48 h)	resolved
Bandwidth	Bandwidth International Market Impairment - Brazil - Porto Alegre	Minor	Jul 10, 2023, 20:12	14:46 (19 h)	resolved
Bitrise	Experiencing issues with hanging builds	Minor	Jul 10, 2023, 22:51	02:01 (3.2 h)	resolved
New Relic	Alerts & AI Irregularities in US Region	Minor	Jul 10, 2023, 22:56	01:25 (2.5 h)	resolved
Squarespace	Acuity Scheduling - Investigating issues with SMS delivery in UK	No impact listed	Jul 7, 2023, 18:52	17:35 (4 d)	resolved

Maintenance 24

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Planned Outage - Iraq ITPC	Maintenance	01:00	05:00 (4.0 h)	resolved
Vonage	[Scheduled] Iran SMS - Planned maintenance affects all networks	Maintenance	01:00	05:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, Images, and Linode.com Website	Maintenance	02:00	05:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:01	05:00 (2.0 h)	resolved
Wiz	[Scheduled] Database upgrade - US11, US22, US24, EU7, US36, US37, US39, US 40, US42, US43	Maintenance	05:57	06:38 (41 min)	resolved
Scaleway	[Scheduled] [DC5] LT 2.2 Replacement of cards on UPS following a factory recall	Maintenance	06:02	11:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number # PCRSDI-10563	Maintenance	06:02	08:49 (2.8 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Database & Application Maintenance \| PCR Number # PCRSDI-10568	Maintenance	06:02	06:44 (42 min)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:02	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ATT Mexico	Maintenance	06:02	12:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10585	Maintenance	06:31	08:34 (2.0 h)	resolved
Bandwidth	[Scheduled] France Voice Migration	Maintenance	07:01	09:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	09:01	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS and MMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:01	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:01	11:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Contentful	[Scheduled] Database maintenance affecting Team & Basic plan customers	Maintenance	10:00	Jul 12, 2023, 09:20 (23 h)	resolved
Scaleway	[Scheduled] [DC5] LT 7.2 Replacement of cards on UPS following a factory recall	Maintenance	12:00	15:00 (3.0 h)	resolved
Bandwidth	10DLC Campaign Import Incident	Maintenance	15:03	Jul 12, 2023, 20:16 (29 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Jul 12, 2023, 09:00 (17 h)	resolved
Twilio	[Scheduled] Vietnam SMS Carrier Maintenance - MobiFone	Maintenance	16:00	19:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Database & Application Maintenance \| PCR Number # PCRSDI-10589	Maintenance	17:00	18:59 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	21:01	22:00 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lightstep (ServiceNow Cloud Observability), Box, Confluent, Sanity, Pipedream, v0, Vercel, Discord, Bitrise, Akamai, Sinch, Twilio.

Cite this

39 vendor-reported incidents started on 2023-07-11 (UTC) across 29 vendors, 8 labelled major or critical by the vendor.

Title: Outages on July 11, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-07-11 00:00 UTC
URL: https://rewindex.com/outages/2023-07-11

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