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CompaniesLightstep (ServiceNow Cloud Observability)Monthly reportsJuly 2023

Lightstep (ServiceNow Cloud Observability) in July 2023: incidents, uptime and changes

3incidents posted
1labelled major or critical
98.72%free of major/critical
97.23%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 28 min, incident time 20 h 34 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Lightstep experience major issues with web UI, query and ingest.Critical9.5 hresolved07-11

Other incidents 2

IncidentImpactStartedDurationStatusDay
Degraded metric query performanceMinor12 minresolved07-17
Span Query Unavailability and LatencyMinor11 hresolved07-25

Cite this

Lightstep (ServiceNow Cloud Observability) posted 3 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Lightstep (ServiceNow Cloud Observability) in July 2023
Vendor
Lightstep (ServiceNow Cloud Observability)
Date
URL
https://rewindex.com/company/lightstep/2023/07

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