Outages by day/July 25, 2023
Outages on July 25, 2023
UTC day 2023-07-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
43incidents started
16labelled major or critical
32vendors with a new incident
15still open from earlier days
By vendor label: Critical 3 · Major 13 · Minor 19 · No impact listed 8 · 34 maintenance
Incidents started this day 43
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| HHoneycomb | Querying & Ingest outage | Critical | | (2.7 h) | resolved |
| Red Hat (incl. Quay.io) | Cloud.redhat.com - Homepage | Critical | | (23 min) | resolved |
| Keeper | Login Errors - US Production | Critical | | (4 min) | postmortem |
| Xero | Global: WorkflowMax - Users unable to edit invoices | Major | | (2.5 h) | resolved |
| Red Hat (incl. Quay.io) | Ecosystem Catalog.redhat.com : Container API outage | Major | | (2.4 h) | resolved |
| Mattermost | Incident with Community | Major | | (38 min) | resolved |
| npm | Degraded performance while installing packages | Major | | (3 d) | resolved |
| BigCommerce | Issue accessing the B2B Edition application | Major | | (41 min) | resolved |
| Bitbucket | Bitbucket.org is down | Major | | (14 min) | resolved |
| Sentry | Android profiles ingestion issue | Major | | (53 min) | resolved |
| VVanta | Administrators not able to link partner-built integrations | Major | | (4.3 h) | resolved |
| SSegment | Facebook Lead Ads Source Error Rate Increase | Major | | (5.5 h) | resolved |
| Xero | Xero Files - some customers may be experiencing a range of impacts to Xero Files | Major | | (2.8 h) | resolved |
| BBraze | US01 Increased API Errors | Major | | (48 min) | resolved |
| npm | Increased error rate in both npmjs.org and npmjs.com | Major | | (15 min) | resolved |
| CockroachDB | Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts | Major | | (1.2 h) | resolved |
| TTwilio | Flex Insights Dashboard Not loading for a Subset of Customers | Minor | | (11 h) | resolved |
| Vonage | Afghanistan SMS - Degradation affecting AWCC network | Minor | | (4.0 h) | resolved |
| TTwilio | SMS Delivery Delays to AWCC Network in Afghanistan | Minor | | (5.8 h) | resolved |
| Akamai | Potential latency issues for traffic through single scrubbing center in Frankfurt, Germany | Minor | | (1.4 h) | resolved |
| Grafana Cloud | Grafana Cloud Integrations - Degraded Performance | Minor | | (1.8 h) | resolved |
| BigCommerce | Issue with accessing Account Dashboard | Minor | | (7.4 h) | resolved |
| Greenhouse | Greenhouse Sourcing Automation - Delayed Emails | Minor | | (1.8 h) | resolved |
| CircleCI | Spike in Error Rate Causing Issues With UI | Minor | | (32 min) | resolved |
| Mailgun | EU region inbound route processing delays | Minor | | (1.9 h) | resolved |
| TTwilio | MMS Delivery delays to AT&T Network in the US for a subset of shortCodes | Minor | | (2.9 h) | resolved |
| SSinch | Delivery Issue - Asia Cell Iraq | Minor | | (2.9 h) | resolved |
| MMux | Incomplete data in Monitoring Dashboard and APIs for a small number of customers | Minor | | (3.9 h) | resolved |
| Hotjar | High error rate in session processing | Minor | | (2.2 h) | resolved |
| Vonage | Iraq SMS - Delivery degradation towards Asiacell | Minor | | (3.3 h) | resolved |
| LLightstep (ServiceNow Cloud Observability) | Span Query Unavailability and Latency | Minor | | (11 h) | resolved |
| TTwilio | SMS Delivery Issues to Asia Cell Network in Iraq | Minor | | (2.9 h) | resolved |
| Mapbox | Traffic Maps V1 Degradation | Minor | | (4.4 h) | resolved |
| Mapbox | Mapbox Speeds Degradation | Minor | | (4.4 h) | resolved |
| SSinch | Delivery Issue - Lycamobile Germany | Minor | | (1.2 h) | resolved |
| Buildkite | Delayed Outbound Notifications | No impact listed | | (0 min) | resolved |
| New Relic | New User Verification Email Issues in US and EU Regions | No impact listed | | (4.3 h) | resolved |
| CConfluent | Confluent Cloud Metrics are currently delayed | No impact listed | | (2.7 h) | resolved |
| TTwilio | Automated Alert: Minimal Customer Impact | No impact listed | | (34 min) | resolved |
| Substack | Slowdown affecting some users | No impact listed | | (20 min) | resolved |
| Snyk | Reporting shows incorrect last introduced values for some customers | No impact listed | | (8 d) | resolved |
| GitHub Copilot | Investigating reports of degraded performance. | No impact listed | | (10 min) | resolved |
| GitHub | Investigating reports of degraded performance. | No impact listed | | (10 min) | resolved |
Still open from earlier days 15
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| VVanta | DocuSign integration failing to pull access-related data | Major | | (9 d) | resolved |
| CCrusoe | Certain GPU VMs in us-northcentral1-a are unavailable | Major | | (5.1 h) | resolved |
| Scaleway | [RPN] - Switch restarted in Room 1 - Rack C53 - DC5. | Minor | | (8 d) | resolved |
| Scaleway | UCEprotect blacklist our AS | Minor | | (8 d) | resolved |
| GGorgias | View counts, agent status and general notification issues | Minor | | (15 d) | resolved |
| Vonage | Kenya Voice - Degradation of inbound and outbound calls from a subset of Long Virtual Numbers | Minor | | (26 h) | resolved |
| TTwilio | MMS Delivery delays to AT&T Network in the US for a subset of shortCodes | Minor | | (6.3 h) | resolved |
| Metabase | Google SSO bug affecting LATAM customers | Minor | | (6.1 h) | resolved |
| MMetabase Cloud | Google SSO bug affecting LATAM customers | Minor | | (6.1 h) | resolved |
| FFullStory | Delayed search indexing | Minor | | (22 h) | resolved |
| SSinch | Delivery Issue - Lycamobile Germany | Minor | | (2.5 h) | resolved |
| BBraze | Latency Affecting US06 Cluster | Minor | | (33 min) | resolved |
| Scaleway | [LB] LBs unreachable after VPC migration | No impact listed | | (8 d) | resolved |
| TTwilio | On Call Engineers are Investigating an issue | No impact listed | | (18 h) | resolved |
| Render | Delayed logs | No impact listed | | (1.4 h) | resolved |
Maintenance 34
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| TTwilio | [Scheduled] United Kingdom Voice Carrier Partner Maintenance | Maintenance | | (30 min) | resolved |
| TTwilio | [Scheduled] Germany and Austria Voice Carrier Partner Maintenance | Maintenance | | (30 min) | resolved |
| TTwilio | [Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK | Maintenance | | (5.0 h) | resolved |
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers | Maintenance | | (6.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - SMS and Toll Free SMS | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - Toll-Free Number Provider | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance for one of the tier 3 operators in United States || Reference No:CHG000008441903 | Maintenance | | (6.0 h) | resolved |
| Vonage | [Scheduled] USA SMS & MMS - Planned Maintenance affecting AT&T | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 | Enterprise Messaging & Operator Services | TLS Certificate Renewal | PCR Number # PCRSDI-10616 | Maintenance | | (53 min) | resolved |
| TTwilio | [Scheduled] US SMS Carrier Maintenance - U.S. Cellular | Maintenance | | (5.5 h) | resolved |
| TTwilio | [Scheduled] France Voice Carrier Partner Maintenance | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] France SMS Carrier Maintenance - Legos | Maintenance | | (1.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - MMS | Maintenance | | (4.0 h) | resolved |
| Scaleway | [Scheduled] [DC5]Generator breaker (Masterpack) maintenance | Maintenance | | (8.0 h) | resolved |
| SSinch | [Scheduled] DI MMS 365 - MM7 | Operator Services | Application Maintenance | PCR Number # PCRSDI-10603 | Maintenance | | (2.4 h) | resolved |
| Vonage | [Scheduled] USA SMS - Planned Maintenance affecting US Cellular network | Maintenance | | (5.5 h) | resolved |
| Snyk | [Scheduled] Snyk Container Database Maintenance | Maintenance | | (59 min) | resolved |
| Scaleway | [Scheduled] [WebHosting] Database | Maintenance | | (8.0 h) | resolved |
| SSinch | [Scheduled] WhatsApp Routine Maintenance - EU | Maintenance | | (1.0 h) | resolved |
| SSinch | [Scheduled] WhatsApp Routine Maintenance - US | Maintenance | | (1.0 h) | resolved |
| LLinode (Akamai) | [Scheduled] Linode Backups - US-West (Fremont) Emergency Maintenance | Maintenance | | (3.0 h) | resolved |
| TTwilio | [Scheduled] US SMS Carrier Maintenance - Pine Cellular | Maintenance | | (2.0 h) | resolved |
| Vonage | [Scheduled] Singapore Voice - Maintenance affecting Long Virtual Numbers | Maintenance | | (1.0 h) | resolved |
| LLever | [Scheduled] Scheduled Maintenance | Maintenance | | (30 min) | resolved |
| TTwilio | [Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel | Maintenance | | (5.0 h) | resolved |
| TTwilio | [Scheduled] France Voice and SMS Carrier Partner Maintenance | Maintenance | | (5.0 h) | resolved |
| Vonage | [Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel JSC and Tele2 | Maintenance | | (5.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Beeline | Maintenance | | (3.0 h) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting Beeline | Maintenance | | (3.0 h) | resolved |
| SSinch | [Scheduled] DI LTE 365 | Operator Services || Software upgrade activity || Ref # INC000010362379 | Maintenance | | (3.0 h) | resolved |
| TTwilio | [Scheduled] Qatar SMS Carrier Maintenance - Ooredoo | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] Qatar SMS Carrier Maintenance - Vodafone | Maintenance | | (6.0 h) | resolved |
| LLever | [Scheduled] Scheduled Maintenance | Maintenance | | (2.0 h) | resolved |
| Vonage | Germany SMS - Delivery degradation towards Lycamobile network | Maintenance | | (2.5 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Honeycomb, Red Hat (incl. Quay.io), Keeper, Xero, Mattermost, npm, BigCommerce, Bitbucket, Sentry, Vanta, Segment, Braze.
Cite this
43 vendor-reported incidents started on 2023-07-25 (UTC) across 32 vendors, 16 labelled major or critical by the vendor.
- Title
- Outages on July 25, 2023
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2023-07-25