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Lightstep (ServiceNow Cloud Observability): Span Query Unavailability and Latency

MinorStatus: resolvedStarted Resolved (11 h)2 updatesstspg.io (opens in new tab)

Affected components: Observability - Web UI - DashboardsUS - DashboardsObservability - APIUS - Observability - APIObservability - Web UI - Service DirectoryUS - Service DirectoryObservability - Web UI - NotebooksUS - NotebooksObservability - Web UI - ExplorerUS - ExplorerObservability - Alerting - Trace alertingUS - Streams AlertingObservability - Web UI - Change IntelligenceUS - Change Intelligence

Timeline of updates

  1. monitoring

    We are currently rolling out a fix to improve query latency and availability.

  2. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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