CompaniesBigCommerceMonthly reportsJuly 2023
BigCommerce in July 2023: incidents, uptime and changes
7incidents posted
3labelled major or critical
99.40%free of major/critical
97.83%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 27 min, incident time 16 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 4
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue accessing Blogs via control panel and API | Major | 2.0 h | resolved | 07-13 | |
| Unable to install applications | Major | 1.8 h | resolved | 07-20 | |
| Issue accessing the B2B Edition application | Major | 41 min | resolved | 07-25 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Indexing delays on a subset of stores | Minor | 2.4 h | resolved | 07-14 | |
| Issue with accessing Account Dashboard | Minor | 7.4 h | resolved | 07-25 | |
| Intermittent Availability Issues | Minor | 21 min | resolved | 07-26 | |
| Issue updating product inventory in the Control Panel | Minor | 2.2 h | resolved | 07-28 |
Cite this
BigCommerce posted 7 status incidents in July 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in July 2023
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2023/07