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CompaniesBigCommerceMonthly reportsJune 2023

BigCommerce in June 2023: incidents, uptime and changes

9incidents posted
1labelled major or critical
99.87%free of major/critical
89.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 55 min, incident time 3.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 8

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issue Processing PaymentsMajor55 minresolved06-29

Other incidents 8

IncidentImpactStartedDurationStatusDay
Webhooks DelayMinor16 hresolved06-05
Webhooks DelayMinor13 hresolved06-06
Product category assignments not showing up on storefrontMinor10 hresolved06-06
Webhooks DelayMinor13 hresolved06-08
Intermittent Availability IssuesMinor17 minresolved06-12
Page Builder intermittently not savingMinor25 hresolved06-15
Coupon codes not applyingMinor4.4 hresolved06-21
Issue processing card payments through BraintreeMinor28 minresolved06-27

Cite this

BigCommerce posted 9 status incidents in June 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in June 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/06

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