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CompaniesBigCommerceMonthly reportsMay 2023

BigCommerce in May 2023: incidents, uptime and changes

14incidents posted
0labelled major or critical
97.96%free of major/critical
92.84%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 15 h 7 min, incident time 2.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 12 · No impact listed 2

Incidents 14

IncidentImpactStartedDurationStatusDay
Search Issues in Australian and European RegionMinor48 minresolved05-01
Payment processing issuesMinor43 minresolved05-02
Webhooks DelayMinor1.8 hresolved05-03
Delay in search dataNo impact listed1.9 hresolved05-03
Intermittent Availability IssuesMinor16 minresolved05-03
Intermittent Availability IssuesMinor13 minresolved05-08
Webhooks DelayMinor3.1 hresolved05-11
Delay in Search DataMinor14 hresolved05-12
Delay in Search Data and WebhooksMinor6.9 hresolved05-15
Delay in Search DataMinor8.1 hresolved05-16
Delay in Search DataMinor1.4 hresolved05-24
Intermittent Availability IssuesMinor32 minresolved05-26
'Add to Cart' button missing on some Product pagesNo impact listed10 minresolved05-29
Intermittent Availability IssuesMinor16 minresolved05-30

Cite this

BigCommerce posted 14 status incidents in May 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in May 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/05

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