Outages by day/May 2, 2023
Outages on May 2, 2023
UTC day 2023-05-02 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
45incidents started
9labelled major or critical
30vendors with a new incident
13still open from earlier days
By vendor label: Critical 5 · Major 4 · Minor 29 · No impact listed 7 · 21 maintenance
Incidents started this day 45
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| SSigma Computing | Errors when attempting operations such as creating, sharing and publishing Sigma documents | Critical | | (1.7 h) | resolved |
| HHoneycomb | Ingest down | Critical | | (37 min) | resolved |
| LLightstep (ServiceNow Cloud Observability) | intermittent UI unavailability issues | Critical | | (2.6 h) | resolved |
| Snowflake | AWS - US West (Oregon): INC0083581 | Critical | | (2.0 h) | resolved |
| Confluence | Confluence Site Backup Failures | Critical | | (7.2 h) | resolved |
| CConfluent | Applications may experience failures when attempting to connect to Basic and Standard clusters in AWS us-east-1 | Major | | (9.8 h) | resolved |
| BBandwidth | BWI Portal Incident | Major | | (10 min) | resolved |
| MMonday.com | Investigating issues with our automations | Major | | (16 min) | resolved |
| Render | Elevated build and deploy errors | Major | | (3.3 h) | resolved |
| LLaunchDarkly | Experimentation Results Delay | Minor | | (2.4 h) | resolved |
| TTwilio | SMS Delivery Delays to DTAC Network in Thailand Using Registered Sender's ID's | Minor | | (3.8 h) | resolved |
| TTwilio | Voice Quality Call Issues to Multiple Countries in Europe | Minor | | (13 d) | resolved |
| BigCommerce | Payment processing issues | Minor | | (43 min) | resolved |
| HHarness | Prod 1: Slowness being observed in Harness NG | Minor | | (2.4 h) | resolved |
| TTwilio | SMS Delivery Delays to Etisalat Network in Niger | Minor | | (9.0 h) | resolved |
| Vonage | Austria, Hungary and Slovakia - SMS - Degradation for Inbound SMS towards Austria, Hungary and Slovakia Long Virtual Numbers | Minor | | (4.5 h) | resolved |
| Vonage | Service Issue in Platform - SMS | Minor | | (3.5 h) | resolved |
| LLinode (Akamai) | Service Issue - Object Storage Singapore | Minor | | (5.2 h) | resolved |
| Vonage | Inbound Voice and SIP Call Failures | Minor | | (46 min) | resolved |
| SSinch | Delivery Issue - Ireland - Eir Telecom | Minor | | (3.6 h) | resolved |
| GitHub Copilot | Incident with Actions | Minor | | (51 min) | resolved |
| GitHub | Incident with Actions | Minor | | (51 min) | resolved |
| TTwilio | SMS Delivery Delays to IER Network in Ireland | Minor | | (7.3 h) | resolved |
| LLaunchDarkly | Number variations being created as strings | Minor | | (32 min) | resolved |
| DDropbox Sign | Some users may not be able to complete Signature Request in Dropbox web | Minor | | (25 h) | resolved |
| AAmplitude | Data Processing latency | Minor | | (2.7 h) | resolved |
| DDialpad | AI Transcription Service Disruption | Minor | | (3.1 h) | resolved |
| TTwilio | SMS Delivery Delays to Moov Network in Benin | Minor | | (8.7 h) | resolved |
| Greenhouse | Onboarding - Other Criteria Mapping incomplete for some users | Minor | | (3.3 h) | resolved |
| Expo | Partially degraded service for iOS builds | Minor | | (6 d) | resolved |
| SSinch | Site US1, US3 and US7 - Degradation | Minor | | (1.7 h) | resolved |
| SSinch | Delivery Issue - Philippines - Smart | Minor | | (5.8 h) | resolved |
| SSegment | Inconsistent Email Delivery | Minor | | (43 h) | resolved |
| BBraze | Increased error rate on US 05 | Minor | | (2.1 h) | resolved |
| TTwilio | SMS Delivery Delays to Airtel Network | Minor | | (19 min) | resolved |
| Vonage | Nigeria SMS - Delivery Degradation towards Airtel network | Minor | | (2.5 h) | resolved |
| TTwilio | Issues with Authy Public Domain | Minor | | (1.6 h) | resolved |
| TTwilio | Issues with Billing Services | Minor | | (2 d) | resolved |
| New Relic | Login difficulties for the US and EU Regions | No impact listed | | (1.7 h) | resolved |
| BBandwidth | Bandwidth Local Market Impairment - 220 - Pleasantville, NJ | No impact listed | | (4.0 h) | resolved |
| Cloudinary | Cloudinary AI Background Removal - degraded performance | No impact listed | | (0 min) | resolved |
| Deepgram | [Deepgram API] Elevated Error Rates | No impact listed | | (1 min) | resolved |
| Deepgram | [Deepgram API] Elevated Error Rates | No impact listed | | (11 min) | resolved |
| Stripe | Elevated rate of errors with Apple Pay payments | No impact listed | | (0 min) | resolved |
| Hotjar | Some Feedback widgets are asking for the visitor email address | No impact listed | | (31 min) | resolved |
Still open from earlier days 13
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| MongoDB Atlas | GCP outage in europe-west9 | Critical | | (6 d) | resolved |
| Scaleway | Google Cloud region down in France affecting some services (Kapsule, payment, etc.) | Major | | (13 d) | resolved |
| TTwilio | SMS Delivery Delays to MTN Network in Sudan | Minor | | (6 d) | resolved |
| Scaleway | [Managed Database] Instabilities | Minor | | (83 d) | resolved |
| TTwilio | SMS Delivery Delays to Sudani One Network in Sudan | Minor | | (4 d) | resolved |
| SSinch | Delivery Issue - Pakistan - Telenor | Minor | | (16 h) | resolved |
| TTwilio | SMS Delivery Failures to Verizon Network in the U.S. for Small Subset of Phone Numbers via 10DLC | Minor | | (25 h) | resolved |
| TTwilio | SMS Delivery Delays to Zain Network in Iraq | Minor | | (13 h) | resolved |
| SSinch | Delivery Issue Iraq - Zain | Minor | | (11 h) | resolved |
| Vonage | Iraq SMS - Delivery degradation towards Zain | Minor | | (11 h) | resolved |
| Xero | Customers experiencing slowness across Xero | Minor | | (55 min) | resolved |
| SSinch | DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT#MNOC-47603 | No impact listed | | (9.1 h) | resolved |
| SSinch | DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-47604 | No impact listed | | (8.7 h) | resolved |
Maintenance 21
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | [Scheduled] Local Market Maintenance - Multiple Markets | Maintenance | | (7.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and Database Maintenance | PCR Number # PCRSDI-10429 | Maintenance | | (2.6 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and Database Maintenance | PCR Number #PCRSDI-10442 | Maintenance | | (2.6 h) | resolved |
| Scaleway | [Scheduled] [DC5] Replacement of electrical measurement units | Maintenance | | (8.0 h) | resolved |
| SSinch | [Scheduled] Sinch Scheduled Maintenance - US2 Network hub | Maintenance | | (5.0 h) | resolved |
| SSinch | [Scheduled] Sinch Maintenance - Updated SSL Certificates: SDI US | Maintenance | | (59 min) | resolved |
| BBandwidth | [Scheduled] Global Data Center Maintenance - China | Maintenance | | (11 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - K-Telecom (Win Mobile) | Maintenance | | (4.0 h) | resolved |
| Elastic Cloud | [Scheduled] ESS Network Load Balancer Maintenance (aws-sa-east-1 and aws-us-west-1) | Maintenance | | (4.0 h) | resolved |
| Koyeb | Core database update | Maintenance | | (1.0 h) | completed |
| Red Hat (incl. Quay.io) | [Scheduled] Automation Hub Scheduled Maintenance | Maintenance | | (1.0 h) | resolved |
| SSinch | [Scheduled] Sinch Scheduled Maintenance - US2 Network hub | Maintenance | | not resolved | unknown |
| DDNSimple | [Scheduled] Registrar Scheduled Maintenance Notice | Maintenance | | (2.0 h) | resolved |
| SSinch | DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT# MNOC-47619 | Maintenance | | (11 h) | resolved |
| SSinch | [Scheduled] DI LTE & GRX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000009853114 | Maintenance | | (4.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd Party Planned Maintenance - Multiple Airtel networks | Reference number# NA | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] SMS Carrier Partner Maintenance - Airtel’s Mobile networks in Africa and Asia | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Megafon | Maintenance | | (4.0 h) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting Megafon | Maintenance | | (4.0 h) | resolved |
| TTeleport | [Scheduled] Cloud Maintenance Scheduled | Maintenance | | (30 min) | resolved |
| AAmplitude | [Scheduled] Data Processing Maintenance | Maintenance | | (2.0 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Sigma Computing, Honeycomb, Lightstep (ServiceNow Cloud Observability), Snowflake, Confluence, Confluent, Bandwidth, Monday.com, Render, LaunchDarkly, Twilio, BigCommerce.
Cite this
45 vendor-reported incidents started on 2023-05-02 (UTC) across 30 vendors, 9 labelled major or critical by the vendor.
- Title
- Outages on May 2, 2023
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2023-05-02