Vonage: Service Issue in Platform - SMS
Timeline of updates
- resolved
This issue has been resolved. The following services were impacted from [02-05-2023 13:14] UTC until [02-05-2023 14:30] UTC. To summarise customers submitting SMS via the following products may have experienced increased delivery latency in the EU, US and AP regions between [02-05-2023 13:15] UTC and [02-05-2023 13:45] UTC additionally, we had further delays in the EU region between[02-05-2023 13:45] UTC and [02-05-2023 14:00] UTC: SMS API SMPP Verify API Messages API Also, customers may have experienced delays receiving inbound SMS or delivery receipts - irrespective of the region - via the following services between [02-05-2023 14:20] UTC and [02-05-2023 14:30] UTC: SMS API SMPP Messages API All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2023-05-02 13:29 UTC, resolved after 3.5 h, 1 update(s).
- Title
- Service Issue in Platform - SMS
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/b1wml2dynstk
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