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CompaniesBigCommerceMonthly reportsApril 2023

BigCommerce in April 2023: incidents, uptime and changes

4incidents posted
1labelled major or critical
85.39%free of major/critical
84.12%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.4 days, incident time 4.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 2 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
New orders are not searchable in Control PanelMajor5 dresolved04-26

Other incidents 3

IncidentImpactStartedDurationStatusDay
Issues viewing customers within the Control PanelMinor1.4 hresolved04-07
Elevated Response Times for subset of storesMinor7.7 hresolved04-18
Unable to install applications on the Control PanelNo impact listed1.4 hresolved04-27

Cite this

BigCommerce posted 4 status incidents in April 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in April 2023
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2023/04

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